Regina Ladd
Battle Creek
Summary
Dynamic Custodial Supervisor with a proven track record at Quincy Community Schools, enhancing operational efficiency through effective team leadership and training. Skilled in budget management and safety oversight, I successfully implemented inventory systems that reduced waste, while fostering a collaborative environment that improved staff retention and communication.
Hardworking Custodial Supervisor skilled at keeping custodial staff operating efficiently. Knowledgeable about purchasing supplies, controlling costs and assigning tasks.
Overview
2026
2026
years of professional experience
Work History
Custodial Supervisor
Quincy Community Schools
Quincy, MI
01.2010 - Current
- Supervised custodial staff, ensuring adherence to cleaning protocols and safety standards.
- Developed training programs for new employees, enhancing operational efficiency and team performance.
- Implemented inventory management system for cleaning supplies, reducing waste and optimizing resource allocation.
- Coordinated maintenance schedules for facilities, ensuring timely repairs and minimal disruption to school activities.
- Streamlined cleaning processes, resulting in improved turnaround times for facility readiness after events or classes.
- Fostered a collaborative environment among staff, promoting open communication and teamwork within the custodial team.
- Evaluated vendor contracts for cleaning products, negotiating terms to reduce costs while maintaining quality standards.
- Prepared and submitted accident and injury reports.
- Recruited and selected well-qualified employees to fill vacancies.
- Coordinated special event setups and teardowns, ensuring timely completion and minimal disruption to daily operations.
- Collaborated with building administrators to address facility issues, leading to a more functional work environment.
- Streamlined inventory management, ensuring timely replenishment of cleaning supplies and equipment.
- Maximized employee retention by fostering a positive work atmosphere focused on teamwork and communication.
- Enhanced workplace safety by enforcing proper use of equipment and adherence to safety protocols.
- Established strong relationships with vendors, negotiating favorable contracts for cleaning products and services.
- Resolved personnel issues effectively, maintaining a harmonious work environment for all employees.
- Established open lines of communication between custodial staff members, encouraging collaboration and problem-solving among the team members.
- Conducted performance evaluations for custodial staff members, providing constructive feedback and setting achievable goals for improvement.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained required records of work hours, budgets and payrolls.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Waitress Supervisor
Alamo Steakhouse
Gatlinburg, TN
2005 - 2007
- Supervised daily operations to ensure exceptional service quality and customer satisfaction.
- Trained and mentored new staff on restaurant procedures and best practices.
- Coordinated team schedules to optimize workflow during peak service hours.
- Implemented process improvements that enhanced efficiency and reduced wait times.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured compliance with health and safety regulations throughout the restaurant operations.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
Education
Associate of Applied Science - Business Administration
Walters State Community College
Morristown, TN05-2007
High School Diploma -
Quincy Community School
Quincy, MI05-1988
Skills
- Custodial machine operation
- Restroom maintenance
- Grounds maintenance
- Waste disposal
- Task delegation
- Safety oversight
- Employee evaluations
- Work scheduling
- Process improvements
- Budget management
- Inventory purchasing
- Time management
- Multitasking Abilities
- Reliability
- Excellent communication
- Clear communication
- Team leadership
- Effective communication
- Employee training and development
- Team guidance and motivation
- Team coordination
- Administrative skills
Timeline
Custodial Supervisor
Quincy Community Schools
01.2010 - Current
Waitress Supervisor
Alamo Steakhouse
2005 - 2007
Associate of Applied Science - Business Administration
Walters State Community College
High School Diploma -
Quincy Community School