Regina Mack
Marion,SC
Summary
Highly-motivated employee with a desire to take on new challenges. Hardworking with customer service multitasking, and time management abilities. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Territory Supervisor
Hallmark Marketing Company
Kansas City, MO
09.2011 - Current
- Conduct regular store visits to ensure best practices are being followed, providing guidance and training as needed.
- Assess inventory levels of products in stores, ensuring adequate stock is available at all times.
- Developed relationships with store managers through face-to-face meetings and telephone calls.
- Ensure compliance with company policies, including safety regulations and labor laws.
- Train staff on proper merchandising techniques at each location within the territory.
- Implement sales techniques to help grow territory.
- Monitor employee productivity to provide constructive feedback and coaching.
- Led monthly team meetings to discuss progress, address issues, and plan future actions.
- Manage a team of nine employees, ensuring high productivity and quality standards are met.
- Trained new employees on company policies, job duties, and performance expectations.
CAI
Blue Cross Blue Shield/PGBA
Florence, SC
04.1999 - Current
- Work successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.
- Work with cross-functional teams to achieve goals.
- Prioritize and organize tasks to efficiently accomplish service goals.
- Collaborate closely with team members to achieve project objectives and meet deadlines.
- Maintain updated knowledge through continuing education and advanced training.
- Provide support and guidance to colleagues to maintain a collaborative work environment.
- Promote high contract satisfaction standards by resolving problems through knowledgeable customer service skills.
- Recognized by management for providing exceptional customer service.
Education
Some College (No Degree) - Health Administration
Florence Darlington Technical College
Florence, SC05-1996
Some College (No Degree) - LPN
Marion County School of Practical Nursing
Marion, SCSkills
- Project Planning
- Quality Assurance
- Data Management
- Microsoft Word
- Organizational Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Organization
- Task Prioritization
- Computer Skills
- First Aid/CPR
- Networking
References
References available upon request.
Timeline
Territory Supervisor
Hallmark Marketing Company
09.2011 - Current
CAI
Blue Cross Blue Shield/PGBA
04.1999 - Current
Some College (No Degree) - Health Administration
Florence Darlington Technical College
Some College (No Degree) - LPN
Marion County School of Practical Nursing
Similar Profiles
Laura BullockLaura Bullock
Packaging Press Operator at Hallmark Marketing CompanyPackaging Press Operator at Hallmark Marketing Company
Monique MartinezMonique Martinez
Retail Merchandiser at Hallmark Marketing CompanyRetail Merchandiser at Hallmark Marketing Company
Dallas GearyDallas Geary
Back Up Trainer at Hallmark Marketing Company LLCBack Up Trainer at Hallmark Marketing Company LLC