Regina Mattes
Orwigsburg,PA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
Work History
Cashier
Tony's Meat Market
Orwigsburg, Pennsylvania
11.2022 - 12.2022
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Issued receipts, refunds, credits or change due to customers.
- Helped customers find specific products, answered questions, and offered product advice.
Bakery Clerk
Walmart
Saint Clair, Pennsylvania
03.2022 - 04.2022
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Verified that all products were labeled with correct pricing information.
- Personalized cakes by writing desired words or adding other customizations.
- Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Cleaned shelves, counters and tables to maintain organized store.
Deli Clerk
Boyers Food Market
Frackville, Pennsylvania
01.2022 - 03.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Assisted customers with selecting products from the deli case or menu board.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
Education
High School Diploma -
North Schuylkill High School
Ashland, PA06-2021
Skills
- Product restocking
- Point of sale operation
- Professionalism and courtesy
- Order verification
- Cleaning and sanitizing
- Patience and empathy
- Credit card processing
- Credit and cash transactions
- Order taking
- Basic math
- Order packaging
- Customer service excellence
- Product knowledge
Timeline
Cashier
Tony's Meat Market
11.2022 - 12.2022
Bakery Clerk
Walmart
03.2022 - 04.2022
Deli Clerk
Boyers Food Market
01.2022 - 03.2022
High School Diploma -
North Schuylkill High School