Gloria Regina Mayfield
Phenix City,Al
Summary
Highly self-motivated Manager experienced in wide range of business needs, including strategic planning, analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost overall performance.
Overview
25
25
years of professional experience
Work History
Weight Loss Consultant/Assistant Store Manager
Metabolic Research Center
Auburn , AL
2023.03 - Current
- Provides individual counseling for clients to strategize weight loss and nutrition goals.
- Creates and manages client files, updates client charts, and submits reports to monitor success.
- Assist offices within region, with training new consultants or serves as Office Manager when needed.
- Created and organized client charts, managed the filing system, and submitted reports weekly
- Tracked and recorded prospect flow and sales using CRM system. daily
- Counseled and coached clients during weekly visits to offer solutions and support.
- Reviews medical paperwork before medical visits submits to nurse
- Assist during nurse visit
Dental Operations Office Manager
Aspen Dental
Phenix City , AL
2021.04 - 2023.04
- Build relationships during consultations with patients to ensure office was able to provide the best patient care
- Delivered performance reviews, recommending additional training or advancements.
- Coordinated/Lead daily huddles/conference calls
- Supported the hiring/recruiting/training for new dentists, clinical staff and front office staff within region/territory
- Coordinated/build schedules to support double doctor days,double hygiene days and new patient blitz days
- Provided feedback to executive team via conference calls, emails, as well as tech support team for test pilots
- Tracked employee attendance, punctuality ,and on-going training
Store Manager /District Sales Trainer
Bath & Body Works
Columbus , GA
2016.10 - 2021.04
- Recruited, hired, and trained initial personnel for district, working to establish key internal functions and outline scope of positions for new organization.
- Increased Sales/plan every year above company standard
- Facilitated weekly conference, provided insight and feedback
- Observed each employee's individual strengths and initiated SMART action plans to improve areas of weakness
- Scheduled employees for shifts, taking into account customer traffic and employee strengths and tasks
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication, coaching and positive feedback.
- Coached sales associates on product knowledge and selling techniques by using wide variety of training tools.
- Tracked employee attendance, punctuality ,and on-going training
- Plan, schedule and execute merchandising floorsets
Skills
- Patient Relationship building/Consulting/reviewing treatment plans
- Recruiting, Interviewing, Hiring and training
- Schedule Management/Workflow Coordination
- Coordinate/facilitate new company rollout training
- Participate/facilitate conference calls/team meetings
- Inventory/payroll/budget control and P&L management
- Team Leadership goal setting/coaching/follow up
- Build/ Implement/follow up utilizing SMART action plans
- Managing day to day operations high volume big box retail
- Performance Tracking and Evaluation
- Team Building/networking/collaboration
- Business Analysis/Strategic Planning
- Negotiation and Conflict Resolution
Accomplishments
- Supervised team of 60 plus staff members.
- Spearheaded multiple company new programs/systems
- Collaborated with executive team members during Test Pilots
- Over the years multiple awards/recognition for individual results and team results in Key Performance Indicators
- Selected as one out of twenty Office Manager at Aspen Dental who attended Executive Leadership conference
- Managed Big Box retail that produced over 14 million a year
Timeline
Weight Loss Consultant/Assistant Store Manager
Metabolic Research Center
2023.03 - Current
Dental Operations Office Manager
Aspen Dental
2021.04 - 2023.04
Store Manager /District Sales Trainer
Bath & Body Works
2016.10 - 2021.04
Similar Profiles
Tanyia HamiltonTanyia Hamilton
Weight Loss Coach at Metabolic Research CenterWeight Loss Coach at Metabolic Research Center
Sarah MorganSarah Morgan
Health Coach at Metabolic Research CenterHealth Coach at Metabolic Research Center
Karen BaskallKaren Baskall
Assistant Manager at Metabolic Research CenterAssistant Manager at Metabolic Research Center