Hi, I’m
Regina Morrison
Mesa,AZ
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Circle K. Proven ability to enhance customer satisfaction and resolve disputes effectively. Skilled in cash handling and fostering teamwork, consistently achieving high-quality service delivery while maintaining a safe and organized environment.
Overview
9
years of professional experience
Work History
Circle K
Cashier
12.2023 - 01.2025
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Mcdonalds, PDI FOODS
Manager
05.2022 - 12.2024
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Fedex Ground
Unloader/Loader and Unloader
05.2020 - 05.2023
Job overview
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
Foodcity
Meat Wrapper
04.2018 - 10.2019
Job overview
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Collaborated with other team members to ensure a smooth workflow within the department during peak times.
- Offered samples of cheese and other items related to meat purchases to entice sales.
- Kept shelves and display cases organized, products fronted and expired items removed.
Cleaning Authority
Housekeeping
02.2016 - 08.2019
Job overview
- Collaborated with housekeeping staff to ensure seamless room transitions and availability.
- Assisted in training new hires on proper housekeeping techniques, ensuring consistency across the team.
- Improved customer ratings by promptly addressing any guest concerns or complaints regarding housekeeping services.
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping processes and procedures.
- Performed light housekeeping duties to maintain a clean and organized living space for clients.
Education
Chandler HighChandler
No Degree
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
Languages
Spanish
Full Professional
Timeline
Cashier
Circle K
12.2023 - 01.2025
Manager
Mcdonalds, PDI FOODS
05.2022 - 12.2024
Unloader/Loader and Unloader
Fedex Ground
05.2020 - 05.2023
Meat Wrapper
Foodcity
04.2018 - 10.2019
Housekeeping
Cleaning Authority
02.2016 - 08.2019
Chandler High
No Degree
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