Summary
Overview
Work History
Education
Skills
Certification
ACHIEVEMENT AWARDS
Timeline
Generic

REGINA MULDERIG

Summary

Detail-oriented Executive Assistant offering high level administrative support to senior level staff. Superb customer service skills and exceptional communication. Able to manage multiple projects, with a high degree of accuracy, and a positive attitude.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Executive Assistant

Silberline
02.2018 - Current
  • Update and maintain confidential databases and sensitive information with discretion and tact.
  • Transcribe meeting minutes to support senior management teams.
  • Manage executive calendars, scheduling meetings and appointments
  • Uphold strict timetables by maintaining accurate, balanced calendars.
  • Coordinate travel arrangements and logistics for meetings, event planning and agendas for all employees and executives.
  • Process travel expenses and reimbursements for executive team.
  • Facilitate training and onboarding for incoming office staff.
  • Work with senior management as well as other departments to initiate new projects and assist in various processes.
  • Greet arriving visitors, determine nature and purpose of visit and directed individuals to appropriate destinations.

3rd Party Claims Administrator

DBI Services
08.2016 - 02.2018
  • Investigated and evaluated highway accident reports.
  • Processed over 30 accident claims a week.
  • Invoiced insurance carriers for repair cost damages to insure timely revenue goal.
  • Adjusted multi-line claims in accordance with standards and laws.
  • Monitored territory performance, enforcing compliance with claims processes and procedures.
  • Recovered unpaid invoices totaling up to $1 million in revenue for team monthly goal, achieving successful resolution.


Corporate Travel Specialist

DBI Services
05.2010 - 08.2016
  • Arranged travel accommodations and itineraries for over 100 corporate employees and executives.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Keen understanding of travel budgets.
  • Completed travel documents, passports and visa applications.
  • Maintained operational proficiency in coordinating both international and domestic travel for staff.
  • Coordinated corporate event planning, catering and meetings on/off-site.

Education

Event Planning

Ashworth College
Norcross, GA
02.2016

Travel And Tourism

Southeastern Academy of Travel
Kissimmee, FL
01.1987

High School Diploma -

Marian Catholic High School
Tamaqua PA
06.1986

Skills

  • Executive Administrative Support Specialist
  • Meeting Agendas and Minutes
  • Information Confidentiality
  • Business Correspondence and Memos
  • Project Planning
  • MS Office Suite Proficiency
  • Schedule Planning and Appointment Setting
  • Problem Resolution
  • Self Starter
  • Records Management Databases
  • Travel Administration and Management
  • Company Event Coordination

Certification

  • Licensed - Pennsylvania Notary (exp 6/2024)


ACHIEVEMENT AWARDS

Silberline Silver STAR Award 

      Operational Excellence 2019


DBI Services Core Value Award 

      Flexibility 2012

Timeline

Executive Assistant

Silberline
02.2018 - Current

3rd Party Claims Administrator

DBI Services
08.2016 - 02.2018

Corporate Travel Specialist

DBI Services
05.2010 - 08.2016

Event Planning

Ashworth College

Travel And Tourism

Southeastern Academy of Travel

High School Diploma -

Marian Catholic High School

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REGINA MULDERIG