Regina Muller
Yonkers,NY
Summary
Highly motivated professional with over five years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
9
9
years of professional experience
Work History
Owner/Secretary
RM ECO PEST CONTROL
Yonkers, NY
02.2018 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Created marketing campaigns to attract new customers.
- Analyzed industry trends to develop competitive strategies.
- Collaborated with other owners on joint ventures and shared resources.
- Conducted performance reviews for employees on a regular basis.
- Kept records for production, inventory, income, and expenses.
After School Site Supervisor
Lake County Office of Education
Lakeport, CA
08.2015 - 06.2017
- Managed and supervised a team of site staff members to ensure safe environment, healthy snacks and efficient learning spaces.
- Organized daily workflow for the team, ensuring tasks were completed.
- Maintained accurate records such as daily attendance and reports, timesheets and weekly curriculum.
- Healthy relationships with parents, teachers and all staff involved with all the students.
- Organized daily activities including all educational works, sports, shows, arts and crafts, games and etc.
Education
Associate of Science - Business Administration And Management
Westchester Community College
Valhalla, NY05-2015
Bachelor of Science - Psychology
Lehman College of The City University of New York
The Bronx, NYSkills
- Business Management
- Budget Administration
- Marketing Tactics
- Administrative Oversight
- Staff Hiring
- Client Service
- Consulting
- Budget Development
- Financial Planning
- Team Oversight
- De-Escalation Techniques
- Child Supervision
- Staff Development
- Performance Evaluations
- Flexible Schedule
- Student Support
- Effective Communication
- Goal Setting
- Multitasking
- Adaptability and Flexibility
- Professionalism
- Work Prioritization
- Time Management
- Staff Supervision
- Problem-Solving Abilities
- Reliability
- Active Listening
- Organizational Skills
- Strong Work Ethic
Timeline
Owner/Secretary
RM ECO PEST CONTROL
02.2018 - Current
After School Site Supervisor
Lake County Office of Education
08.2015 - 06.2017
Associate of Science - Business Administration And Management
Westchester Community College
Bachelor of Science - Psychology
Lehman College of The City University of New York
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