Regina Rivera
Avondale ,AZ
Summary
Dynamic office manager with a proven track record at Prime Auto Collision, excelling in organizational skills and customer service. Enhanced operational efficiency by optimizing schedules and implementing a client feedback system, significantly improving service quality. Proficient in data entry and administrative support, fostering a productive work environment.
Overview
6
6
years of professional experience
Work History
Office Manger
Prime Auto Collision
11.2024 - Current
- Optimized time management by organizing executive leadership's schedules and appointments. Managed and tracked payments using Excel to ensure timely receipt from organizations
Sales Associate Manager
Metro by T-Mobile
03.2021 - 11.2024
- Managed office supplies and inventory, ensuring availability and organization.
- Coordinated schedules and appointments for executive leadership, optimizing time management.
- Assisted in onboarding new employees, contributing to a smooth transition process.
- Maintained office equipment by scheduling repairs and managing vendor relationships.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Making sure out store is top 10 in the state but pushing employees and giving them rewards such as gift card , cash , food and many more !
Cashier
Chinese Buffet Restaurant
05.2019 - 03.2021
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, balancing daily receipts and deposits.
- Trained new cashiers on operational policies and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Carl Hayden High School
3333 W Roosevelt St Phoenix, AZ 85009 United Stat05.2019
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Administrative support
Languages
Spanish
Native or Bilingual
Extra Skills
• Fast learning
• Multi Task
• Communication Skills
• Adaptability
• Active Listening
• Computer Literacy
• Creatively
• Organization
• Team work
Timeline
Office Manger
Prime Auto Collision
11.2024 - Current
Sales Associate Manager
Metro by T-Mobile
03.2021 - 11.2024
Cashier
Chinese Buffet Restaurant
05.2019 - 03.2021
High School Diploma -
Carl Hayden High School