Regina Sanders
Memphis,TN
Summary
Proven track record in enhancing patient care and outcomes, demonstrated during tenure at Methodist Le Bonheur Children's Hospital. Skilled in medical terminology and compassionate patient interactions, significantly improved patient satisfaction and efficiency. Adapt at maintaining confidentiality and managing patient flow, embodying a reliable team player with a focus on clinical excellence.
Overview
30
30
years of professional experience
Work History
Certified Medical Assistant
Well Child
08.2021 - 08.2024
- Prepared examination rooms prior to appointments with appropriate supplies, ensuring smooth transitions between patient visits.
- Assisted physicians with various procedures, ensuring accuracy and adherence to safety protocols.
- Improved patient satisfaction by providing efficient and compassionate care during medical appointments.
- Ensured accurate documentation of patient information through diligent record maintenance and data entry tasks.
Emergency Medical Technician
Methodist Le Bonheur Children's Hospital
02.2007 - 07.2018
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Phlebotomist
Methodist Le Bonheur Children's Hospital
02.1995 - 09.2007
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Education
Associate of Applied Science - Medical Assisting
Remington College
Memphis, TN05.2013
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Maintaining confidentiality
- Phlebotomy
- Patient Flow Management
- Compassionate
- Reliable team player
- Clinical Documentation
- Inventory and supply management
Timeline
Certified Medical Assistant
Well Child
08.2021 - 08.2024
Emergency Medical Technician
Methodist Le Bonheur Children's Hospital
02.2007 - 07.2018
Phlebotomist
Methodist Le Bonheur Children's Hospital
02.1995 - 09.2007
Associate of Applied Science - Medical Assisting
Remington College
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