Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Regina Scott

Pine Grove,LA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Customer-focused individual with a passion for delivering exceptional service.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Dollar General Store
Pine Grove, LA
04.2019 - 10.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.

Shift Leader

Popingos
Napoleonville, LA
03.2014 - 01.2019
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Resolved customer complaints promptly and professionally.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Shift Manager

Dutchtown Tigermart
Geismar, LA
02.2005 - 12.2013
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.

Education

High School Diploma -

Assumption High School
Napoleonville, LA
05-1980

Skills

  • Stock management
  • Customer Relations
  • Store Organization
  • Business Development
  • Records Management
  • Operations Oversight

References

References available upon request.

Timeline

Assistant Store Manager

Dollar General Store
04.2019 - 10.2024

Shift Leader

Popingos
03.2014 - 01.2019

Shift Manager

Dutchtown Tigermart
02.2005 - 12.2013

High School Diploma -

Assumption High School

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Regina Scott