Dedicated CNA with experience at The Crossing Over At Riverside, specializing in health information privacy and patient documentation. Demonstrated expertise in monitoring vital signs and building strong client relationships to deliver high-quality care. Proficient in chiropractic care, including appointment scheduling and patient communication. Skilled in administering electrical stimulation and conducting body scans to ensure accurate patient treatment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
The Crossing Over At Riverside
Searcy, AR
12.2024 - Current
Ensured compliance with HIPAA regulations to maintain confidentiality of patient information.
Documented patient care services and communicated updates to interdisciplinary care team.
Conducted routine checks on patient vitals, including blood pressure and blood sugar levels.
Managed and maintained cleanliness of patient rooms, shared-living areas, and nursing stations.
Fostered relationships with patients and caregivers to achieve individual care plan targets.
Provided support and guidance to colleagues, enhancing collaborative work environment.
Delivered exceptional customer service during face-to-face interactions and phone communications.
Collaborated with team members to achieve project objectives and meet deadlines.
Cashier
Dollar General
Mount Vernon, AR
04.2024 - 11.2024
Maintained work area and kept cash drawer organized.
Answered customer questions and provided store information.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Stocked shelves with merchandise when needed.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Followed company security procedures for handling large sums of money.
Delivered high level of customer service to patrons using active listening and engagement skills.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Maintained current knowledge of store promotions to highlight sales to customers.
CNA
The Blossoms at Oakdale
Judsonia, AR
01.2019 - 01.2020
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Answered patient call signals and signal lights to determine patients' needs.
Transported residents within the facility as needed.
Chiropractic Office Assistant
Williams Chiropractic & Acupuncture
Beebe , AR
01.2017 - 01.2018
Scheduled and confirmed patient appointments and consultations.
Performed light office cleaning duties including vacuuming, dusting furniture and emptying trash cans.
Compiled and coded patient information or data in appropriate computer system.
Answered phones, scheduled appointments and managed calendars.
Managed scheduling systems to ensure efficient use of time slots available for appointments.
Handled billing inquiries from patients or insurance companies.
Provided excellent customer service to ensure satisfaction of all clients.
Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Registered patients and scheduled appointments.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Education
High School Diploma -
Riverview High School
Searcy, AR
06-2007
Skills
Appointment scheduling
Office administration
Electrical stimulation therapy
Chiropractic care expertise
Health information management
Patient documentation and records
Vital signs monitoring
Mobility assistance
Client support services
Affiliations
Able to navigate computer system and use phone to make appointments.