Tianna McFadden
Rochester,United States
Summary
Experienced with patient record management and administrative tasks in healthcare settings. Utilizes communication skills to enhance staff coordination and patient interactions. Track record of efficiently handling multiple tasks and ensuring compliance with healthcare regulations and confidentiality standards.
Also Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
1
1
Certification
Work History
CNA
Highland Living Center
Pittsford, NY
01.2026 - Current
- Assisted residents with daily living activities to promote independence and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of resident living areas to ensure a safe environment.
- Documented patient care activities accurately in electronic health records for effective communication.
Staffing Coordinator
Hilton East Assisted Living
Hilton, NY
08.2025 - 12.2025
- Coordinated staffing schedules to ensure adequate coverage across shifts.
- Assisted in onboarding new employees, facilitating training and orientation processes.
- Managed applicant tracking system to streamline recruitment and improve candidate experience.
- Conducted interviews and evaluated candidates for various positions within the facility.
Lead Medication Technician
Legacy At Grande Vie Assisted Living
Penfield, NY
01.2025 - 09.2025
- Supervised daily medication administration, ensuring compliance with safety protocols and regulatory standards.
- Trained and mentored new staff on medication distribution processes and best practices.
- Collaborated with healthcare providers to optimize resident care plans based on individual needs.
- Conducted regular audits of medication storage areas to maintain accuracy and organization.
CNA
Edna Tina Wilson Living Center
Rochester, NY
02.2020 - 12.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
AMN Healthcare
Rochester, NY
02.2017 - 10.2020
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
CNA
Monroe Community Hospital
Rochester, NY
09.2015 - 02.2017
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Administrative Assistant
Blossom South/North Nursing Home
Rochester, NY
04.2008 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Unit Secretary
Strong Memorial Hospital
Rochester, NY
07.2006 - 04.2008
- Coordinated patient admissions and discharges, ensuring accurate documentation and timely processing.
- Managed communication between medical staff and patients, enhancing information flow and service delivery.
- Scheduled appointments and maintained calendars for multiple healthcare providers, optimizing office efficiency.
- Monitored inventory of office supplies and medical forms, ensuring adequate stock levels for daily operations.
Education
High School Diploma -
Monroe Community College GED PROGRAM
Rochester, NY06-2005
Skills
- Customer service
- Strong organization
- Appointment scheduling
- HIPAA compliance
- Patient chart maintenance
- Medical office administration
- Medical records maintenance
- Nursing station operations
- Detail-oriented approach
- Professional telephone etiquette
- Follow-up appointment scheduling
- Time management
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
Timeline
CNA
Highland Living Center
01.2026 - Current
Staffing Coordinator
Hilton East Assisted Living
08.2025 - 12.2025
Lead Medication Technician
Legacy At Grande Vie Assisted Living
01.2025 - 09.2025
CNA
Edna Tina Wilson Living Center
02.2020 - 12.2024
CNA
AMN Healthcare
02.2017 - 10.2020
CNA
Monroe Community Hospital
09.2015 - 02.2017
Administrative Assistant
Blossom South/North Nursing Home
04.2008 - 09.2015
Unit Secretary
Strong Memorial Hospital
07.2006 - 04.2008
High School Diploma -
Monroe Community College GED PROGRAM