Regina Thomas
Plano,TX
Summary
Seeking a permanent collections position, where my leadership, negotiating, and creative problem-solving skills can be utilized. I am flexible and adaptable to new working environments. Authorized to work in the US for any employer
Overview
14
14
years of professional experience
1
1
Certification
Work History
A/R Collections
Dynamic Access/Temp
02.2025 - Current
- Contacting various hospitals and nursing home facilities on past due invoices by email and phone. Updating account information. Monitoring A/R email box answering questions forwarding contracts, W-9 and ACH information.
Accounts Receivable Specialist
Original One Parts/Temp
12.2023 - 02.2025
- Processing customer payments. Reconciling accounts to ensure accuracy. Resolving billing disputes. Generating and sending invoices. Preparing and submitting monthly reports to management. Preparing and submit customer statements.
Collections Representative
Credit Union of Texas
10.2022 - 08.2023
- Contacting delinquent borrowers/co-borrowers by telephone, mail, or in person, to encourage prompt repayment of delinquent accounts. Confers with borrowers/co-borrowers to determine reason for overdue payment, reviewing terms of loan, charge, or credit contract with member, as well as processing payments through our payment system.
Collector
Sw Recovery Services/ Temp
09.2020 - 03.2021
- Third Party Collections on both Individual and Commercial Accounts. KLLM Driving Academy, Pulse Power, Bancard, Federated Management Company, Living Disorder Rehabilitation Center and many more. Skip tracing individuals negotiating settlements and payment plans.
Collections Representative
Lockhart Morris and Montgomery
11.2016 - 09.2020
- Settling up payment plans negotiating settlements on CDL contracts CRST International Swift and Western Express. Skip tracing and locating.
Commercial Collections
Southwest Recovery/Temp
03.2014 - 11.2016
- Contacting past due accounts, faxing and emailing invoices. Researching balances, running credit. Negotiating payments. Skip tracing.
Collector
United Management
03.2012 - 02.2014
- Responsibilities typically include generating and sending invoices to customers, tracking payments, following up on overdue accounts, resolving billing discrepancies and maintaining accurate records of financial transactions.
Education
No Degree -
Hutchinson Community College
Hutchinson, KS01.1992
Diploma - undefined
Hutchinson High School
Hutchinson, KS01.1989
Skills
- Microsoft Office
- Continuous improvement
- Documentation review
- Law office
- Communication skills
- Cold Calling
- Team management
- Microsoft Word
- Microsoft Outlook
- Accounting
- Custodial experience (2 years)
- Negotiation
- Medical Coding
- Janitorial experience (6 years)
- SAP
- Accounts Receivable
- Microsoft Excel
- Cleaning
- Time management
- B2B
- Typing
- Collections
- Medical Billing
- Customer service
- 10 key typing (7 years)
- NetSuite
- Organizational skills
- Medical Collection
Certification
Driver's License
Additional Information
- Over 25 Years experience in credit and collections
- Proven record of contacting customers about delinquent payments
- In-depth knowledge of handling payment arrangements for customers
- Self motivated with the ability to interface well with internal and external customers
- Highly skilled in gathering, compiling, and maintaining basic credit information
- SKILLS:
- Collections
- Ecollect
- Accurint
- Transunion
- MS Outlook, Word, Excel
Timeline
A/R Collections
Dynamic Access/Temp
02.2025 - Current
Accounts Receivable Specialist
Original One Parts/Temp
12.2023 - 02.2025
Collections Representative
Credit Union of Texas
10.2022 - 08.2023
Collector
Sw Recovery Services/ Temp
09.2020 - 03.2021
Collections Representative
Lockhart Morris and Montgomery
11.2016 - 09.2020
Commercial Collections
Southwest Recovery/Temp
03.2014 - 11.2016
Collector
United Management
03.2012 - 02.2014
Diploma - undefined
Hutchinson High School
No Degree -
Hutchinson Community College
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