Regina Vaca
Ukiah,CA
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
6
6
years of professional experience
Work History
Social Worker
Round Valley Tanf`
09.2023 - Current
- Conducted home visits to assess clients' home environment and provide support.
- Monitored clients' progress to adjust treatment plans accordingly.
- Developed and maintained strong relationships with community resources for successful referrals.
- Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
Smoke Shop Manager
Robinson Rancheria Tribal Office
Upper Lake, CA
08.2022 - 10.2023
- Created employee schedules to align coverage with forecasted demands.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Managed purchasing, sales, marketing and customer evaluating employees for their strengths and weakness to place on correct shift operating efficiently.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Responsible for large deposits with Garda
Customer Service Representative
Redwood Credit Union
Ukiah , CA
01.2018 - 03.2020
- Monitored and reported suspicious activity in line with bank security policies.
- Calculated fees due, interest and change for customer transactions.
- Maintained accurate records of customer transactions in line with bank procedures.
- Cross-sold credit cards, loans and other bank products.
- Counted, verified and handled bank deposits and armored car transactions.
- Assisted customers with banking needs and inquiries.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- When opening and closing the branch, being aware of your surroundings at all times, and keeping employees safe.
Education
High School Diploma -
Ukiah Adult School
Ukiah, CA01.2025
Skills
- Service planning
- Referral Coordination
- Safety Planning ``
- Referrals and networking
- Domestic Violence Training
- Community Referrals
- Family Case Management
- Cultural Competency
- Data collection and management
Timeline
Social Worker
Round Valley Tanf`
09.2023 - Current
Smoke Shop Manager
Robinson Rancheria Tribal Office
08.2022 - 10.2023
Customer Service Representative
Redwood Credit Union
01.2018 - 03.2020
High School Diploma -
Ukiah Adult School
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