Reginald Abrescy Jr

Process daily CRV's with accuracy and precision; communicate with representatives, customers and upper management with exceptional articulation.

Serve as a reliable point of contact for representatives and customers needing assistance or information regarding service.

Train new employees on Track and Trace until they have a full understanding of what expectations are while at a trap window, processing repacks or verifying packages.

Train employees how to internally and externally import packages while showcasing the importance of accuracy.

• Catering company
• Created menus - Adhering to all health and safety guidelines - Communicating and managing waitstaff - Created efficient solutions to serve high-volume events; managed events up to or over 100 people - Outstanding communication and teamwork skills, exceptional customer service.

• Directed daily startup meetings; discussed company values, targets, goals and expectations set by upper management
• Interviewer; conducted interviews, seeking potential employees from entry level positions to office personnel
• Successfully increased employee retention by creating a positive work environment
• Daily production meetings with upper management to discuss issues with machines and/or assembly lines, parts needed from vendors to ensure daily goals are met and what we can do as a team to be more cost efficient
• Inventory Control; ensured facility was prepared for internal audits through analysis/preparation of quality assurance and inventory statistics
• Responsible for forklift evaluation tests and certifications.

• Forklift certified; operated heavy machinery equipment such as forklift (stand-up & sit-down), cherry picker and electric pallet jacks
• Responsible for shipping and receiving duties
• Trained new employees and created new processes to become more efficient
• Merchandise floor set-up according to guidelines and expectations set by management
• Maintained a clean and efficient dock
• Responsible for inventory control on a multi-million piece inventory (3PL).