Reginald Alford
Mesa,AZ
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Technician
ITG Communications, LLC
Mesa, AZ
02.2024 - 06.2025
- Executed installation of communication equipment at customer sites, optimizing overall performance.
- Applied diagnostic tools to troubleshoot and repair communication devices promptly.
- Tested and verified system functionality by assessing equipment and connections thoroughly.
- Performed comprehensive checks on newly installed systems prior to deployment to guarantee reliability.
Courier/Driver
Pressed4Time
Mesa, AZ
09.2023 - 11.2024
- Drove company vehicle to transport goods between locations safely and efficiently.
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
- Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
- Managed inventory of delivery supplies, such as packaging, labels, and delivery forms.
Warehouse Delivery Driver
SemiTorr
Chandler, AZ
11.2023 - 02.2024
- Delivered products safely to various locations within designated timeframes.
- Loaded and unloaded freight efficiently, ensuring proper handling of items.
- Assisted in organizing warehouse layout for optimal inventory flow and access.
- Verified accuracy of paperwork associated with deliveries prior to leaving the warehouse.
Electronics Technician
ASSA ABLOY Inc.
Phoenix, ARIZONA
09.2022 - 11.2023
- Installed electronic components in various devices according to technical specifications.
- Diagnosed malfunctions using troubleshooting techniques and electronic testing tools.
- Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
- Read schematics and technical diagrams to determine the best course of action for repairs or modifications.
Delivery/Installation & Service Technician
Ricoh USA
Charlotte, NC
05.2021 - 09.2022
- Diagnosed equipment issues and performed necessary repairs onsite.
- Conducted routine maintenance on printers and copiers to ensure optimal performance.
- Provided technical support to clients, resolving equipment-related inquiries effectively.
- Provided key information to customers, educating on equipment, products, and services.
Maintenance Technician
Kochs Food
Pine Mountain, GA
07.2020 - 05.2021
- Performed routine maintenance on production equipment to ensure operational efficiency.
- Assisted in troubleshooting mechanical issues in processing and packaging equipment.
- Responded promptly to maintenance requests from production staff to minimize downtime.
- Diagnosed mechanical problems using visual inspections and test instruments.
Quality Control/Assurance Analyst
Alatrade Foods
Phenix City, AL
08.2019 - 07.2020
- Collaborated with cross-functional teams to improve audit processes and compliance measures.
- Conducted thorough inspections of incoming materials and finished products.
- Utilized testing equipment to verify product specifications and performance.
- Maintained accurate records on product inspection results and reported findings to management team.
Education
Some College (No Degree) - Information & Communications Technology
Columbus State University
Columbus, GASkills
- Customer service
- Effective communication
- Analytical thinking
- Maintenance & repair
- Supervision and leadership
- Problem resolution
- Attention to detail
- Technical support
- Equipment installation
- Quality assurance
Certification
- CATV Certified
- Certified Broadband Technician
- Certified Fiber Technician
Timeline
Field Technician
ITG Communications, LLC
02.2024 - 06.2025
Warehouse Delivery Driver
SemiTorr
11.2023 - 02.2024
Courier/Driver
Pressed4Time
09.2023 - 11.2024
Electronics Technician
ASSA ABLOY Inc.
09.2022 - 11.2023
Delivery/Installation & Service Technician
Ricoh USA
05.2021 - 09.2022
Maintenance Technician
Kochs Food
07.2020 - 05.2021
Quality Control/Assurance Analyst
Alatrade Foods
08.2019 - 07.2020
Some College (No Degree) - Information & Communications Technology
Columbus State University