Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

REGINALD HOSEY

Fort Worth

Summary

Adept Sr. Field Service Technician and Construction Operator with a proven track record at Atmos Energy, showcasing expertise in troubleshooting, repair, and customer service. Excelled in emergency response and repairing and locating leaks, and safety. Achieved significant project timeline reductions through superior coordination and communication skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

SR. FIELD SERVICE TECHNICIAN

ATMOS ENERGY
08.2010 - Current
  • Discussed and recommended service options with customers and explained costs involved.
  • Followed safety procedures to avoid injuries in field.
  • Managed inventory for service vehicle, ensuring proper stocking levels were maintained at all times.
  • Provided in home and commercial pressure testing to ensure customers have leak free system.
  • Provided telephone support to customers by determining cause of issue and explaining most effective solution.
  • Trained new hires as they acclimated to company culture, policies, procedures.
  • Diagnosed errors and determined proper solutions.
  • Provided exemplary customer service on each field visit.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Work in all types of weather conditions.

SR. CONSTRUCTION OPERATOR

ATMOS ENERGY
08.2010 - Current
  • Operated heavy machinery such as tractors, forklifts, vac rigs and etc..
  • Reduced project timelines with effective communication and coordination among team members.
  • Received and maintained class A license due to driving large tractor trailer.
  • Received multiple operator qualifications/certifications involving proper safety controls and procedural processes.
  • Installed large industrial above ground meter installations.
  • Helped to maintain Atmos infrastructure through maintenance and pigging operations.
  • Conducted leak surveys to keep in compliance with the railroad commission.
  • Maintained worksite safety by adherence to OSHA guidelines and industry-standard best practices.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.

Education

HVAC/R Certification - HVAC And Refrigeration

Lindsey Cooper Refrigeration School
Irving

High School Diploma -

Crowley High School/O.D. WYATT
Fort Worth, TX
05-2000

Skills

  • Field service and construction
  • Troubleshooting and repair
  • Installation and maintenance
  • Customer service
  • Power/Hand tools
  • Training and mentoring
  • Record keeping
  • Repair and installation
  • Preventive Maintenance
  • Emergency response
  • Multitasking

Accomplishments

  • Supervised team of 8 staff members.
  • Completed HVAC school while working full time.

Certification

  • EPA Section 608 Technician Certification - Environmental Protection Agency.
  • HVAC certification
  • OSHA Safety Certification - Occupational Safety and Health Administration.
  • CPR/AED Certification
  • Forklift Certification
  • Fifty natural gas certifications

Timeline

SR. FIELD SERVICE TECHNICIAN

ATMOS ENERGY
08.2010 - Current

SR. CONSTRUCTION OPERATOR

ATMOS ENERGY
08.2010 - Current

HVAC/R Certification - HVAC And Refrigeration

Lindsey Cooper Refrigeration School

High School Diploma -

Crowley High School/O.D. WYATT
REGINALD HOSEY