Overview
Work History
Education
Skills
Timeline
Generic

Reginald Jackson

Charlotte,NC

Overview

6
6
years of professional experience

Work History

Security/Guest Service Representative

Live Nation
07.2023 - Current
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Collaborated closely with other departments to meet guest needs and provide best possible experience.

Behavioral Therapist

Alternative Behavior Strategies, ABA
04.2020 - 08.2023
  • Utilized evidence-based methods to provide group and individual treatment to patients and families
  • Implemented behavioral intervention plans created by clinical supervisors.
  • Motivated clients to reach treatment goals and supported each through difficult situations and transitions.

Mental Health Technician

Novant Health Presbyterian Medical Center
07.2019 - 04.2020
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Sales Representative

Mary Elizabeth Solutions
06.2018 - 07.2019


  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Recommended property estate improvements based on client’s needs
  • Maintained excellent customer satisfaction while meeting sales goals

Sales Associate

Nike
06.2017 - 07.2019
  • Conducted training for all new sales associates to improve team performance with meeting sales objectives
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Bachelors of Science - Psychology

University of South Carolina Upstate
Spartanburg, SC

Skills

  • Effective Communication
  • Leadership
  • Critical Thinking
  • Adaptable
  • Customer Service
  • Data Entry
  • Coachable
  • Time Management
  • Creativity

Timeline

Security/Guest Service Representative

Live Nation
07.2023 - Current

Behavioral Therapist

Alternative Behavior Strategies, ABA
04.2020 - 08.2023

Mental Health Technician

Novant Health Presbyterian Medical Center
07.2019 - 04.2020

Sales Representative

Mary Elizabeth Solutions
06.2018 - 07.2019

Sales Associate

Nike
06.2017 - 07.2019

Bachelors of Science - Psychology

University of South Carolina Upstate

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Reginald Jackson