Summary
Overview
Work History
Education
Skills
Certification
R C Helicopters
Work Preference
Timeline
CustomerServiceRepresentative
Reginald Momon

Reginald Momon

Retired
Jonesboro,GA

Summary

Adept Customer Service Representative with a proven track record of enhancing customer satisfaction through expert resolution of complaints and issues. At my previous role, I significantly improved customer experience by utilizing strong problem-solving abilities and computer proficiency. Skilled in active listening and critical thinking, I excel in delivering positive outcomes and efficient service. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
Certification

Work History

Customer Service Representative

  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

CDL Certificate - CDL Traning

Moore Career College
Conley, GA
04.1995

High School Diploma -

Georgia State University
Atlanta, GA
06.1981

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Problem Resolution
  • Computer Proficiency
  • Complaint Handling
  • Scheduling
  • Appointment Scheduling

Certification

Rail operation

R C Helicopters

Always wanted to be a pilot so this my   way of staying conected

Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Work from home option

Timeline

Customer Service Representative

CDL Certificate - CDL Traning

Moore Career College

High School Diploma -

Georgia State University

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Reginald MomonRetired