Reginald Trice
Wyncote Place
Philadelphia,PA
7
years of professional experience
Accomplished Housekeeping Supervisor at Wyncote Place, adept in staff training and development, ensuring top-tier cleanliness and sanitation. Expert in task delegation and customer service, enhancing guest satisfaction by 20%. Proficient in health and safety compliance, fostering a safe and welcoming environment. Skilled in department coordination and workload prioritization for optimal operational efficiency.
Work History
Housekeeping Supervisor
6 Years 9 Months- Supervised housekeeping staff to maintain resident rooms, common areas, and facility cleanliness.
- Scheduled daily assignments and coordinated workflow to support efficient housekeeping operations.
- Inspected completed work to ensure standards for sanitation, safety, and presentation.
- Trained new housekeeping team members on cleaning procedures and proper chemical use.
- Monitored supply inventory and requested replenishment of linens, chemicals, and equipment.
- Responded to resident requests and resolved housekeeping concerns promptly and professionally.
- Enforced infection-control practices and proper handling of cleaning materials.
- Documented maintenance issues and communicated repairs to support timely resolution.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
Education
High School Diploma
Skills
Cleaning and sanitation
Guest relations
Customer service-focused
Customer service
Task assignment
Cleaning techniques
Training and mentoring
Staff scheduling
Staff training and development
Health and safety compliance
Task delegation
Cleaning bathrooms
Department coordination
Cleaning practices
Vacuuming and sweeping
Workload prioritization
Customer relationship management
Timeline
Housekeeping Supervisor
Wyncote Place
01.2020 - CurrentRead More
Simon Gratz High School
High School Diploma
Read More