Reginald Turner
Chicago,IL
Summary
Effective doorman with welcoming demeanor and positive guest relations talents. Polished individual with fluency in Number languages. Over Number years of experience serving residents in high-end urban residential buildings. Alert and security-minded.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security /Bellman
Cambria Hotel & Suites
06.2023 - Current
- Explained important features of guest rooms to travelers.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms.
- Escorted guests to and from rooms and assisted with baggage.
- Notified front desk manager of any guest issues in need of additional attention.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Posted and maintained public area signage for hotel.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Opened doors and transported luggage for customers with care and efficiency.
Security Officer
Pinkerton Security Investigation
02.2022 - 01.2024
- Watch over customers in Starbucks
- Make sure building is safe and customers items are safe.
Security Officer
Allied Universal
04.2019 - 04.2021
- Make sure members are coming through gate.
Doorman
Draperand Kramer
04.2016 - 03.2019
- Signing in guest and deliveries
- Retrieving packages
- Writing reports and work orders
Doorman
210 E. Pearson condo assoc
06.2015 - 04.2016
- Maintaining extreme cleanliness at the entrance door and around
- Monitoring the condo premises periodically throughout the day and reporting to the supervisors for possible maintenance needs
- Restricting entry to irrelevant people in the condo premise
- Logging in all guest that enter the building
Education
High school or equivalent - Drafting
Fenger Academy High School
Chicago, IL06.1983
Skills
- Data Entry (10 years)
- CPR (10 years)
- Computer Skills (10 years)
- Cash Handling (10 years)
- English (10 years)
- Customer Service (10 years)
- Excel (10 years)
- Training
- Cashier
- Security (10 years)
- CCTV (10 years)
- Communication Skills (10 years)
- Surveillance (10 years)
- Loss Prevention (1 year)
- Typing (10 years)
- Writing Skills
- Leadership
- Time management
- Computer literacy (10 years)
- Computer operation (10 years)
- Microsoft Word
- Conflict Management
- Guest Flow
- Local directions
- Safety policies and procedures
- Guest Services
- Professional Appearance
- Effective Organization
- Phone Etiquette
- Guest Errands
- Knowledge of local area
Accomplishments
Doorman of the Month February 2019
Certification
- First Aid Certification
- AED Certification
- PERC Card
- Guard Card
Additional Information
- Developed great hospitality qualities through immense work experience
- Perfect understanding of the job aspects with relevant formal training and enough professional exposure
- Very pleasant personality with specifically developed calmness and politeness in activities and communication
- Extremely patient in attending to the visitors requirements and follow perfect work ethics
- Extra ordinary quality of serving varied customers taking into account their age, profession, and social status
Assessments
- Work style: Reliability, 09/01/21, Expert, Tendency to be reliable, dependable, and act with integrity at work
- Security guard skills, 01/01/21, Highly Proficient, Assessing risks, enforcing security standards, and handling complaints
- Work style: Conscientiousness, 12/01/20, Proficient, Tendency to be well-organized, rule-abiding, and hard-working
- Work motivation, 12/01/20, Completed, Level of motivation and discipline applied toward work
- Attention to detail, 01/01/22, Familiar, Identifying differences in materials, following instructions, and detecting details among distracting information
- Administrative assistant/receptionist, 01/01/22, Familiar, Using basic scheduling and organizational skills in an office setting
Personal Information
- Relocation: Anywhere
- Title: Doorman
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Security /Bellman
Cambria Hotel & Suites
06.2023 - Current
Security Officer
Pinkerton Security Investigation
02.2022 - 01.2024
Security Officer
Allied Universal
04.2019 - 04.2021
Doorman
Draperand Kramer
04.2016 - 03.2019
Doorman
210 E. Pearson condo assoc
06.2015 - 04.2016
High school or equivalent - Drafting
Fenger Academy High School
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