Reginald Washington
Houston,TX
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
3
3
years of professional experience
Work History
Dispatcher
Marathon Industrial Solutions
Houston , Texas
12.2022 - Current
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Generated reports to track deliveries and maintain proper records and documentation.
- Planning, tracking, organizing drivers routes, and managed work of drivers and shippers to accomplish consistent work within organizational standards.
- Updating brokers about loads until delivery and providing final update once delivery is complete.
- Booking loads and forwarding paperwork to carrier.
- Monitored and tracked dispatch communication systems.
- Negotiating brokered freight from various brokerages(i.e. TQL, CH Robinson, Coyote, JB Hunt, etc)
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Monitored flow of paperwork and directed information to appropriate departments.
Dispatcher
Premium Quality Logistics
Houston, TX
02.2020 - 12.2022
- Monitored vehicle locations to coordinate timely arrivals.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Assisted in resolving customer complaints and grievances.
- Tracked and monitored vehicle performance and maintenance.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Education
Some College (No Degree) - Mass Communication
Texas Southern University
Houston, TXHigh School Diploma -
Hyde Park Career Academy
Houston, TX06.1987
Skills
- Customer Relationship Management
- Updating Logs
- Routing Orders
- Prioritizing Calls
- Vehicle Dispatch
- Roadside Assistance
- Adjusting Routes
Timeline
Dispatcher
Marathon Industrial Solutions
12.2022 - Current
Dispatcher
Premium Quality Logistics
02.2020 - 12.2022
Some College (No Degree) - Mass Communication
Texas Southern University
High School Diploma -
Hyde Park Career Academy
Similar Profiles
Blake KraftBlake Kraft
Material Handler / Laborer at Marathon Industrial FinishingMaterial Handler / Laborer at Marathon Industrial Finishing
James ColstonJames Colston
Director of Operations at Marathon Technology SolutionsDirector of Operations at Marathon Technology Solutions
Ryan HoffRyan Hoff
Security Specialist at Marathon Technology solutionsSecurity Specialist at Marathon Technology solutions