Laura O'Neal

• Reviewed and updated suppliers' information such as contact details, payment terms, and performance ratings.
• Negotiated contracts with vendors for the purchase of required materials and services.
• Conducted research to identify new potential suppliers based on quality, price, availability, reliability and serviceability criteria.
• Collaborated closely with other departments to understand their product requirements and ensure timely fulfillment of orders.
• Managed relationships with key suppliers by regularly communicating updates about pricing changes or new products.
• Prepared and processed purchase orders for supplies, equipment and services.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
• Arranged international travel itineraries for business trips taken by top executives.

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• Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
• Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
• Performed follow-up calls with customers after each sale was completed.
• Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
• Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
• Coordinated and finalized sales proposals to complete purchases.
• Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.
• Saved costs by negotiating room rates and meeting space pricing.