Proficient in supervising daily operations and enhancing team performance through effective training programs. Committed to maintaining health and safety compliance while driving operational excellence across multi-unit locations.
Work History
Area Supervisor
9 Years 9 Months
Taco Bell Restaurant | 09.2016 - Current
Supervise daily operations for multiple locations, ensuring adherence to company standards and food safety regulations.
Develop and mentored staff on operational procedures, enhancing team performance and service quality.
Implement routines and disciplines to enhance efficiency in inventory management and order fulfillment.
Conducted regular audits to maintain compliance with health and safety guidelines across multiple locations.
Area Supervisor
9 Years 8 Months
McDonald's Restaurant | 10.2006 - 06.2016
Supervised daily operations, ensuring adherence to company standards and food safety regulations.
Trained and mentored staff on operational procedures, enhancing team performance and service quality.
Implemented process improvements that increased efficiency in inventory management and order fulfillment.
Analyzed sales data to identify trends, informing strategic decisions for menu offerings and promotions.
Collaborated with management to develop training programs that improved employee retention rates and morale.
Education
High School Diploma
Columbia Highschool | Columbia
Skills
Customer service
Team management
Production management
Task delegation
Multi-unit management
Conflict management and deescalation
Impactful conversations
Data analyzation
Loss prevention
Team and leadership development
Handling complaints
Certification
DiSC for Leading Through Impactful Conversations Training - June 4, 2020
[ ServSafe Certification ] Training - February 26, 2027