Regine Pender
Wilson,NC
Summary
Dynamic and detail-oriented professional with extensive experience at USPS and FedEx, excelling in route navigation and package handling. Proven ability to enhance operational efficiency through teamwork and effective communication. Recognized for maintaining high safety standards and delivering exceptional customer service while managing multiple tasks in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Mail Carrier
USPS
03.2025 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Delivery Driver
FedEx
01.2024 - 02.2025
- Navigated delivery routes efficiently, ensuring timely arrival of packages.
- Operated delivery vehicle in compliance with safety regulations and company standards.
- Maintained accurate logs of deliveries and vehicle inspections for operational transparency.
- Assisted in training new drivers on route management and company policies.
- Collaborated with team members to optimize delivery schedules and reduce delays.
- Implemented best practices for package handling to minimize damage during transit.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
CSR, Sales
Duke Energy, CSR
WFH
06.2021 - 12.2023
- Facilitated customer inquiries to resolve issues and enhance satisfaction.
- Streamlined sales processes, improving overall efficiency in service delivery.
- Mentored junior team members, fostering a collaborative work environment.
- Developed training materials for new hires, ensuring consistent knowledge transfer.
- Utilized CRM software to track interactions and optimize sales strategies effectively.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
Machine Operator
Caterpillar
Clayton, NC
04.2019 - 05.2020
- Operated heavy machinery to assemble components efficiently.
- Monitored production processes to ensure adherence to safety standards.
- Conducted routine maintenance on equipment to minimize downtime.
- Collaborated with team members to optimize workflow and output quality.
- Trained new operators on equipment handling and safety procedures.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Vendor
Canteen Vending
Wilson, NC
05.2018 - 03.2019
- Operated vending machines, ensuring optimal product availability and functionality.
- Monitored inventory levels, replenishing stock to meet customer demand efficiently.
- Assisted in troubleshooting machine malfunctions, enhancing service reliability.
- Implemented regular cleaning schedules for machines, maintaining high hygiene standards.
Education
Truck Driver Training -
Sampson Community College
Clinton05-2026
High School Diploma -
Hunt High Scool
Wilson, NC06-2014
Skills
- Safety awareness
- Weather tolerance
- Package handling
- Vehicle loading
- Supply management
- Report preparation
- Vehicle maintenance
- Hand-eye coordination
- Route navigation
- Street orientation
- Load management
- Technology use
- Documentation & recordkeeping
- Vehicle inspections
- Route planning
- Teamwork and collaboration
- Multitasking
Timeline
Mail Carrier
USPS
03.2025 - 02.2026
Delivery Driver
FedEx
01.2024 - 02.2025
CSR, Sales
Duke Energy, CSR
06.2021 - 12.2023
Machine Operator
Caterpillar
04.2019 - 05.2020
Vendor
Canteen Vending
05.2018 - 03.2019
Truck Driver Training -
Sampson Community College
High School Diploma -
Hunt High Scool