Data Management Analyst
Piedmont Healthcare
09.2019 - Current
Regine Richardson
Business Administration
Atlanta,GA
Timeline
MBA - Healthcare
Mercer University
01.2018 - 05.2019
Health Information Management Technician
Regency Hospital Company LLC
11.2017 - 08.2019
Health Unit Coordinator
Houston Medical Center
11.2015 - 05.2018
Bachelor of Science - Health Services Administration
Middle Georgia State University
01.2015 - 12.2017
Healthcare Administrator
United States Air Force Reserve
01.2015 - 01.2023
Work History
Data Management Analyst
Piedmont Healthcare
Atlanta, GA
09.2019 - Current
- Devised and implemented reliable data management procedures to enable usability and security of company data.
- Partnered with subject matter experts in continuous improvement process, upgraded data quality and recommended innovative information management strategies.
- Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
- Set up and controlled user access levels across databases to protect important data.
- Developed and updated databases to handle customer data.
- Modified databases to meet needs and goals determined during planning process.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Proven ability to learn quickly and adapt to new situations.
Healthcare Administrator
United States Air Force Reserve
Dobbins, GA
01.2015 - 01.2023
- Facilitated training and onboarding for incoming office staff.
- Handled confidential and sensitive information with discretion and tact.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Communicated with patients, ensuring that medical information was kept private.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Gave individual evaluations based on fitness and combat readiness.
- Identified program obstacles and communicated possible impacts to team.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Health Information Management Technician
Regency Hospital Company LLC
Macon, GA
11.2017 - 08.2019
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
- Retrieved medical data for physicians and patients.
- Collaborated with project team members and led customers through data conversion process.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Maintained accuracy, completeness, and security for medical records and health information.
- Researched and identified solutions to technical problems.
Health Unit Coordinator
Houston Medical Center
Warner Robins, Georgia
11.2015 - 05.2018
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Provided care for 60-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Education
MBA - Healthcare
Mercer University
Macon, GA 01.2018 - 05.2019
Bachelor of Science - Health Services Administration
Middle Georgia State University
Macon, GA 01.2015 - 12.2017
Skills
- Train Employees
- Set Organizational Policies
- Health and Safety Regulations
- Team Leadership
- Business Management Principles
- Data Privacy
- Process Improvement
- Atlassian JIRA
- Attention to Detail
- Problem-Solving
- MS Office
- Healthcare Regulations
- Policy and Procedure Implementation
- Process Improvement Strategies
- Systems Implementations
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in managing projects, programs and improvements.