Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rehan Farraj

Staten Island

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Devito And Alvarado Pediatric
Staten Island
06.2025 - Current
  • Greeted and assisted patients upon arrival at the pediatric clinic.
  • Managed incoming calls and scheduled appointments for families.
  • Maintained patient records using electronic health record systems.
  • Handled billing inquiries and processed insurance information.
  • Scheduled and confirmed appointments.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

Sales Associate

Perfuroma
06.2023 - 05.2025
  • Acquired product knowledge to understand the perfumes sold in order to answer customer questions and provide accurate information
  • Developed interpersonal skills to be a positive representation of the perfume company's brand
  • Possess customer service skills to listen, anticipate customer questions, and solve problems
  • Communicate clearly and effectively both verbally and in writing
  • Built strong customer relationships and provide excellent service experiences
  • Actively monitored and maintained comprehensive financial records of sales

Store Manager

Sista Sista Co.
10.2021 - 05.2023
  • Tracked and kept record of product inventory
  • Organized staff schedules and time records
  • Develop knowledge of visual merchandising techniques to drive sales
  • Developed customer service skills and adapted to meet diverse customer inquiries
  • Communicated with customers to find the most suitable products to fit their needs

Education

Nicotra Early College Charter School
Staten Island, NY

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Google Docs
  • Google Slides
  • Google Sheets
  • Electronic health records
  • Insurance processing
  • Scheduling
  • Reception desk management

Certification

  • Certified Medical Assistant, in progress, 09/24
  • CPR Certified, 10/24

Timeline

Receptionist

Devito And Alvarado Pediatric
06.2025 - Current

Sales Associate

Perfuroma
06.2023 - 05.2025

Store Manager

Sista Sista Co.
10.2021 - 05.2023

Nicotra Early College Charter School
Rehan Farraj