Qualified direct patient care professional with proven track record in optimizing operational efficiency. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
OPWDD
10.2024 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track behavior patterns that may need attention.
Assisted clients with daily living needs.
Advocated with crisis intervention to de-escalate challenging behavior.
Administered medication to ensure client safety and compliance with prescribed treatment plans.
Administrative Support Assistant
Northwell Physician Partners
01.2023 - 09.2024
Schedule appointments and follow-up visits
Assist patients with required documentation for their scheduled procedures
Handle patient invoices, records, and documents
Screen and forward incoming calls as needed
Greet visitors in a professional manner and direct them to the appropriate department; Provide administrative support
Home Care Aide
Freedom Care
11.2018 - 08.2022
Assist with patients activities of daily living
Recorded patient information such as condition, diet and progress in medical records.
Provide transportation assistance to and from appointments and activities
Manage household needs
Observe, report, and document any changes of the patient
Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
Sales
Island Auto Group Toyota
04.2016 - 11.2018
Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options
Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager
Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options
Maintain contact with customers via email, phone calls, and regular updates on promotional offers