Reid Harper
Fort Wayne,IN
Summary
Results-driven professional with extensive experience in sales, general management, and technology. Known for building strong relationships, and driving operational efficiency. Committed to enhancing the customer experience and building relations to ensure high standards in any atmosphere.
Overview
13
13
years of professional experience
Work History
Property Manager
Storage Rentals of America
Fort Wayne
08.2025 - Current
- Manage tenant accounts by providing exceptional customer service and appealing to tenant needs.
- Coordinate maintenance and repairs by enlisting vendor assistance, gathering quotes, and promptly following up with all requests.
- Assist in tenant relations, addressing inquiries and resolving issues promptly, as well as according to policy.
- Utilize all necessary safety protocols to maintain compliance with regulations and procedures.
- Ensuring all auction timelines are within the legal bounds of the state of Indiana, and that all required paperwork is approved and adequate for sale.
Store Manager
Belle Tire
Fort Wayne
05.2021 - 05.2025
- Managed all in-store operations on a daily basis, from customer service, service writing, sales, and shop efficacy.
- Trained and mentored management staff to adhere to specific sales processes, identify and execute goals, and follow the core tenets of our business.
- Controlled and managed inventory, both from internal channels, as well as outside vendors, while maintaining accuracy on a quarterly basis.
- Analyzed profit and loss statement to better determine areas of focus on budgeting, payroll, sales data, and overall profitability.
- Maintained a consistent focus on technician and customer safety, as well as proper training for protecting and servicing customer vehicles.
- Heavily prioritized building rapport with outside vendors and built beneficial relationships and partnerships.
Sales Executive
Cellular Sales Of Knoxville
Fort Wayne
11.2019 - 05.2021
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted product demonstrations to educate customers on features and benefits.
- Collaborated with team members to achieve monthly sales targets consistently.
- Attended frequent trainings on technology improvements, new product, and new service offerings within the company.
Sales Executive
Verizon Wireless Zone
Fort Wayne
03.2017 - 11.2019
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted product demonstrations to educate customers on features and benefits.
- Collaborated with team members to achieve monthly sales targets consistently.
- Attended frequent trainings on technology improvements, new product, and new service offerings within the company.
Assistant Manager
Buckle
Fort Wayne
08.2013 - 03.2017
- Led team in achieving sales targets through effective staff training and development.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Developed and executed visual merchandising standards to enhance customer shopping experience.
- Analyzed sales data to identify trends, driving strategic decisions for product promotions.
Education
R. Nelson Snider High School
Fort Wayne, IN06-2007
Skills
- Computer literacy and software utilization
- Customer service-focused
- General management
- Extensive sales
- Property management
- Relationship building
- Technical troubleshooting
- Adaptable
- Collaborative
Timeline
Property Manager
Storage Rentals of America
08.2025 - Current
Store Manager
Belle Tire
05.2021 - 05.2025
Sales Executive
Cellular Sales Of Knoxville
11.2019 - 05.2021
Sales Executive
Verizon Wireless Zone
03.2017 - 11.2019
Assistant Manager
Buckle
08.2013 - 03.2017
R. Nelson Snider High School