Summary
Overview
Work History
Education
Skills
References
Prior Relevant Experience
Affiliations
Timeline
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Reid W. Remington

Fort Worth,TX

Summary

Dynamic operations leader with a proven track record at Bank of America, excelling in mortgage banking and regulatory compliance. Expert in business analysis and process engineering, I successfully managed teams and enhanced service delivery, ensuring adherence to legal standards while fostering strong vendor relationships. Passionate about driving results and innovation in the industry.

Overview

21
21
years of professional experience

Work History

Technical Supervisor

Encore Global
11.2022 - Current
  • Oversight of audio video technicians.
  • Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.
  • Troubleshoot technical issues and resolve problems quickly as they arise.
  • Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and/or damage when in use.

Property Preservation Department Manager

Caliber Home Loans
06.2015 - 09.2020
  • Managed inventory pipeline of 15K+ loans with 3K+ vacant assets.
  • Vendor oversight and relationship manager over five nationwide property preservation vendors to ensure Service Level Agreements (SLA) and Key Performance Indicators (KPI) were met on a monthly basis.
  • Responsible for all escalated issues regarding properties.
  • Responsible for daily Service of Process (SOP) of violation issues & legal filings against Caliber for property issues.
  • Hired external counsel to defend against lawsuits and other legal matters.
  • Completed monthly and quarterly updates for the NY Department of Financial Services (DFS) vacant property database.
  • Resolved and responded to official complaints submitted by the NY DFS.
  • Ensured all regulatory and investor requirements were met and consistently adhered to.
  • Managed vendor invoice payments for inspection and preservation work completed.
  • Ensure process and procedures manuals were updated with each regulatory and investor change.
  • Ensured all FEMA declared disasters had inspections completed per investor guidelines.

Assistant Vice President; Sr. Operations Manager

Bank of America
11.2009 - 02.2015
  • Hired, trained, managed and coached team of Foreclosure Pre-Sale Servicing specialists.
  • Responsible for oversight of the Foreclosure Team's portfolio of 6,000+ FHA loan products.
  • Directed Servicing and Default Servicing teams' complete lifecycle of loan processing.
  • Calculated and provided dollar figures required for Foreclosure Sale Bids and Judgments needed by Bank attorneys.
  • Processed, examined and verified Mortgagor funds in accordance with State, Federal, GSE, and Bank and Investor guidelines.
  • Maintained relationships with FNMA, FHLMC, FHA and VA executives regarding property preservation and damage resolution.
  • Audited loans for departmental sales, validating quality and accuracy to ensure loans are transferred to the proper departments.
  • BA and UAT Lead for Systems Development projects.

Director of Housing & Technology

Consumer Credit Counseling Services
McKinney, TX
11.2004 - 11.2007
  • Responsible for hiring and managing staff of housing counselors.
  • Responsible for expanding the Housing Counseling Program which includes Loss Mitigation for Homeowner Retention and liquidation options, Pre-purchase and Reverse Mortgage counseling.
  • Created partnerships and referral programs with city governments as well as local and national mortgage companies such as Griffin Financial Mortgage, Countrywide Home Loans, LULAC National Housing Commission, Wells Fargo, and Homecomings Financial.
  • Primary instructor for the training, education and certification for counselors providing Reverse Mortgage counseling.
  • SME for Bankruptcy counseling and education.
  • Responsible for EOUST compliance of Bankruptcy and education programs.
  • Developed online counseling certification and pre-discharge education certifications.
  • Responsible for analyzing and reporting data to government agencies for federal funding purposes.
  • Network Administrator & equipment purchaser.
  • Project Manager for creation of a new company website.
  • Oversight of the ongoing development of the company website.

Education

AA - Theology, music

Christ for the Nations Inst.
Dallas, TX

Greenbelt Certification -

Six Sigma Online

Agile Product Owner Certification -

Agile Product Owner Certification Course

Skills

  • Mortgage banking expertise
  • Underwriting and originations
  • Servicing and default management
  • Business analysis and process engineering
  • Legal and regulatory compliance
  • Gap analysis and remediation
  • Business requirements documentation
  • User acceptance testing leadership
  • Decision management systems
  • Agile and Six Sigma methodologies
  • Microsoft SharePoint development

References

References are available upon request.

Prior Relevant Experience

  • Researched corporate accounts while working as a Corporate Client Services Representative with Wells Fargo Bank in Portland, Oregon. This led to an assignment in Northwest Adjustments responsible for in depth account research and making adjustments to corporate accounts.
  • Prior to moving to Oregon, worked in the Trust department of AmSouth Bank in Birmingham, Alabama, reconciling the main bank trust account.
  • Balancing Chemical Bank of New York and the Alabama State Retirement Fund.
  • Also worked for First Interstate Bank of TX as a teller.

Affiliations

  • spending time with family
  • playing board games and cards with my wife and kids
  • running broadcast audio at church and other venues
  • bbqing some meat on the weekends.

Timeline

Technical Supervisor

Encore Global
11.2022 - Current

Property Preservation Department Manager

Caliber Home Loans
06.2015 - 09.2020

Assistant Vice President; Sr. Operations Manager

Bank of America
11.2009 - 02.2015

Director of Housing & Technology

Consumer Credit Counseling Services
11.2004 - 11.2007

AA - Theology, music

Christ for the Nations Inst.

Greenbelt Certification -

Six Sigma Online

Agile Product Owner Certification -

Agile Product Owner Certification Course

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