Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reign Sykes

Charlotte,NC

Summary

Highly-motivated team player with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven history of motivating team to work together to achieve targets.

Overview

8
8
years of professional experience

Work History

Esthetician

Self-employed
Charlotte, NC
05.2022 - Current
  • Perform thorough Esthetic services on clients
  • Complete basic bookkeeping and document filing.
  • Explain policies and procedures to potential clients.
  • Scheduling appointments for clients.
  • Perform data entry into computer systems to maintain accurate records of customer information.

Seasonal Sales Associate

Kay Jewelers
Charlotte, NC
11.2017 - 04.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Supervisor

SUBWAY®Restaurants
Charlotte, NC
06.2016 - 12.2019
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, trained, mentored, coached and evaluated staff.
  • Performed weekly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Followed safety protocols when working with hazardous materials and chemicals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Inspected all incoming loads for accuracy against shipping documents.

Education

Esthetician License -

Muse Cosmetic Institute
Charlotte, NC
05-2022

Some College (No Degree) -

Fayetteville State University
Fayetteville, NC
03-2019

Skills

  • Exceptional Customer Service
  • Time Management
  • Goal-Oriented
  • Quality Control

Timeline

Esthetician

Self-employed
05.2022 - Current

Seasonal Sales Associate

Kay Jewelers
11.2017 - 04.2020

Supervisor

SUBWAY®Restaurants
06.2016 - 12.2019

Esthetician License -

Muse Cosmetic Institute

Some College (No Degree) -

Fayetteville State University
Reign Sykes