Reilley Lippman
Los Angeles,CA
Summary
Nation wide, top-ranked Esthetician at Heyday, recognized for exceptional performance in product sales, enhancement sales, attachment rates, and client rebooking within a leading spa environment. With a proven track record of exceeding sales targets and enhancing client satisfaction through personalized skincare treatments and recommendations. Highly skilled in analyzing skin conditions, recommending effective treatments, and educating clients on skincare regimens. Known for fostering strong client relationships and achieving high levels of customer loyalty. Licensed and dedicated professional committed to continuous learning and delivering outstanding service in a competitive spa setting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Esthetician
Heyday Skincare
10.2022 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Sales Associate
Heyday Skincare
07.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Operations Assistant
Packer, O'Leary & Corson - Law Firm
09.2016 - 02.2022
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Account Executive
Konica Minolta Business Solutions
03.2014 - 03.2015
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Production Coordinator
Thread Up Sourcing
01.2013 - 03.2014
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Coordinated communication between departments, fostering a collaborative work environment.
Assistant Sales Manager
Sanuk
07.2013 - 12.2013
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Assistant Sales Manager
O'Neill
01.2012 - 07.2013
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
Sales Department Manager
Converse
01.2012 - 12.2012
- Evaluated performance metrics consistently, identifying areas of strength and opportunities for growth, and implementing necessary adjustments to maximize department success.
- Developed and executed successful sales plans for consistent growth in department performance.
- Mentored junior staff members, fostering a collaborative work environment that encouraged professional development.
- Established strategic partnerships with key industry players to expand product offerings and increase market presence.
Sales Lead Keyholder
Salvation - Nike, Hurley, Converse
01.2011 - 03.2012
- Opened inventory boxes and restocked shelves.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Completed store opening and closing procedures.
Sales Associate
True Religion Jeans
10.2010 - 01.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
State Beach Lifeguard
State of California
05.2010 - 09.2010
- Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
- Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
- Provided exceptional customer service to visitors by addressing inquiries promptly and professionally.
- Enhanced swimmer safety through vigilant monitoring of beach activities and enforcing beach regulations.
Education
Certificate in Cosmetology - Esthetics
KC Beauty Academy
Los Angeles, CA08.2022
High School Diploma -
Malibu High School
Malibu, CA05.2010
Skills
- High-frequency machine use
- Skincare product knowledge
- Extractions and pore cleansing
- Customized skincare plans
- Microdermabrasion expertise
- Spa retail sale
- California licensed esthetician
- Galvanic current treatments
- Dermaplaning proficiency
- Manual lymphatic drainage
- Chemical facial peels
Certification
- Certified Dermaplaning, Microdermabrasion, Gua Sha, Microcurrent, Chemical Peels, LED Therapy, Nano Infusion - Heyday Skincare
Timeline
Esthetician
Heyday Skincare
10.2022 - Current
Sales Associate
Heyday Skincare
07.2022 - 10.2022
Operations Assistant
Packer, O'Leary & Corson - Law Firm
09.2016 - 02.2022
Account Executive
Konica Minolta Business Solutions
03.2014 - 03.2015
Assistant Sales Manager
Sanuk
07.2013 - 12.2013
Production Coordinator
Thread Up Sourcing
01.2013 - 03.2014
Assistant Sales Manager
O'Neill
01.2012 - 07.2013
Sales Department Manager
Converse
01.2012 - 12.2012
Sales Lead Keyholder
Salvation - Nike, Hurley, Converse
01.2011 - 03.2012
Sales Associate
True Religion Jeans
10.2010 - 01.2011
State Beach Lifeguard
State of California
05.2010 - 09.2010
Certificate in Cosmetology - Esthetics
KC Beauty Academy
High School Diploma -
Malibu High School
- Certified Dermaplaning, Microdermabrasion, Gua Sha, Microcurrent, Chemical Peels, LED Therapy, Nano Infusion - Heyday Skincare
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