Reilly DiMarco
League City
Summary
Reliable and customer-focused with experience providing fast, friendly service in a high-volume environment. Skilled in delivering positive guest experiences. Works efficiently in team settings, handles busy rush periods calmly, and follows company service standards. Strong communication, multitasking, and problem-solving abilities with a commitment to excellent customer service.
Overview
1
1
year of professional experience
Work History
Hostes
Landry's Inc
05.2026 - Current
- Greeted and seated guests, ensuring a positive dining experience.
- Managed reservation systems to optimize table turnover and guest flow.
- Maintained cleanliness and organization of host area for efficient operations.
- Handled guest inquiries and concerns to enhance satisfaction levels.
- Monitored wait times and provided updates to guests, improving communication.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Concessions Worker
Cinemark NASA and XD
11.2025 - 03.2026
- Operated point-of-sale systems to process transactions efficiently.
- Prepared and served concessions, ensuring adherence to health and safety standards.
- Monitored inventory levels, reporting shortages to ensure continuous product availability.
- Adapted quickly to changing demands in a fast-paced work environment.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained cleanliness of service areas, promoting a welcoming environment for guests.
Education
High School Diploma -
Clear Springs High School
League City, TX05-2026
Skills
- Customer service
- Communication skills
- Teamwork
- Multitasking
- Time management
- Attention to detail
- Problem-solving
- Ability to work under pressure
- Reliability and punctuality
- Active listening
- Phone etiquette
- Patience and empathy
Professional Qualifications
- Customer service and guest relations
- Cash register operation and cash handling
- Food preparation and food safety compliance
- Ability to work in fast-paced environments
- Strong communication and teamwork skills
- Time management and multitasking abilities
- Dependable, punctual, and detail-oriented
- Ability to handle high-volume customer traffic
Timeline
Hostes
Landry's Inc
05.2026 - Current
Concessions Worker
Cinemark NASA and XD
11.2025 - 03.2026
High School Diploma -
Clear Springs High School