Reilly Helmer
Emmaus,PA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent leadership experience, ability to handle challenging work, and excellent interpersonal skills.
Overview
5
5
years of professional experience
Work History
Director of Recruitment
West Chester University IFC
West Chester, PA
12.2023 - 12.2024
- Developed and implemented recruitment strategies to attract qualified Potential New Members (PNM).
- Managed the onboarding process for PNMs including background checks and paperwork processing.
- Prepared presentations to chapter executives regarding chapter performance and retention trends.
- Developed and managed recruitment process, sourcing a record number of PNMs into fraternity chapters.
Director of Philanthropy
West Chester University IFC
West Chester, PA
12.2022 - 12.2023
- Organized and managed fundraising campaigns, events, and programs to meet philanthropic goals.
- Collaborated closely with internal departments such as marketing, public relations and communications teams to effectively promote philanthropic initiatives.
- Inspired chapters and students to engage in philanthropic activities, improving participation numbers by 50%
Sales Associate
Patriot Buick GMC
Boyertown, PA
05.2023 - 08.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Suggested ideas for improving store operations and increasing profits.
Service Advisor in Training
Patriot Buick Pontiac Gmc
Boyertown, PA
05.2022 - 08.2022
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Developed strong relationships with customers by providing exceptional customer service.
- Promptly responded to customer inquiries via phone, email or in person.
- Delivered concierge support for phone or in-person inquiries to drive customer satisfaction.
Lot Attendant
Patriot Buick GMC
Boyers, PA
06.2020 - 08.2021
- Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.
- Inspected vehicles for damage upon arrival and departure from lot.
- Ensured that all vehicles were parked in designated areas according to size and type.
- Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
- Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Education
Bachelor of Science - Business Management
West Chester University of Pennsylvania
West Chester, PA08-2020
Skills
- Order Processing
- Excellent communication skills
- Outgoing Personality
- Relationship Building
- Conflict Resolution
- Exceptional customer service
Affiliations
- Pi Kappa Alpha, Mu Lambda Chapter, West Chester University 2022-Present; currently serving on Chapter Executive Committee as Member-At-Large
- Interfraternity Council Executive Committee, 2022-Present; VP Philanthropy, VP Recruitment
- Team Arnav, Team Leader: Corporate Engagement, 2022-Present
Timeline
Director of Recruitment
West Chester University IFC
12.2023 - 12.2024
Sales Associate
Patriot Buick GMC
05.2023 - 08.2023
Director of Philanthropy
West Chester University IFC
12.2022 - 12.2023
Service Advisor in Training
Patriot Buick Pontiac Gmc
05.2022 - 08.2022
Lot Attendant
Patriot Buick GMC
06.2020 - 08.2021
Bachelor of Science - Business Management
West Chester University of Pennsylvania
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