Reilly Reitan
Manning,SC
Summary
Proven Sales Associate at Lowes, adept in customer service and inventory control, increased sales revenue through exceptional service and strategic product placement. Skilled in building customer relationships and problem-solving, ensuring high satisfaction and repeat business. Demonstrates strong teamwork and a flexible approach, contributing to a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Sales Associate
Lowes
10.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Welding
South Carolina Technical School
Manning, SC05.2023
High School Diploma -
Manning High School
Manning, SC05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Reliable and punctual
- Flexible Schedule
- Stocking and Receiving
- Store Opening and Closing
- Sales expertise
- Product Sales
- Inventory Tracking
- Inventory Control
- Order Processing
Lawn care
Work for lawn care company, cutting grass, trimming and cutting down trees
Timeline
Sales Associate
Lowes
10.2022 - 07.2023
Welding
South Carolina Technical School
High School Diploma -
Manning High School
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