Reilly Sullivan
Salt Lake City,Utah
Summary
Dedicated Professional with years of experience working with food and people, known for exceptional customer service focus, pragmatism, and attention to detail. Experienced in training staff and managing inventory effectively, aiming to minimize waste and maximize profitability, as well as providing an excellent experience for the customers I serve.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Shift Manager
Jersey Mike's Subs
10.2022 - Current
- Trained and mentored team members on customer service best practices and food safety protocols.
- Supervised daily operations, ensuring adherence to quality standards and operational efficiency.
- Managed inventory levels, optimizing stock management to minimize waste and ensure product availability.
- Balanced inventory levels to make sure the company is earning back what it bought in product.
- Prepared both cold and grilled sandwiches, utilizing restaurant equipment like Oven, Stove, Deli Slice, Proofer and by hand.
Frozen Food/Dairy Clerk
Festival Foods
08.2020 - 01.2023
- Assisted customers with product selection and inquiries in the dairy department
- Assisted customers with product selection and inquiries in dairy department
- Served as assistant manager while the AM was on maternity leave.
- Attended multi-store meetings when my manager was unavailable.
- Operated point-of-sale systems for accurate transaction processing and customer service
- Collaborated with team members to enhance operational efficiency during peak hours
- Trained new staff on departmental procedures and customer service standards.
- Practiced First In - First Out rotation method to reduce food waste.
Prep Cook
Freight House Restaurant
10.2017 - 01.2020
- Assisted chefs in food preparation tasks, demonstrating adaptability in a fast-paced environment.
- Maintained cleanliness and organization of the kitchen workspace to uphold health and safety standards.
- Operated kitchen equipment including ovens, grills, and fryers safely and efficiently.
- Maintained cleanliness and organization of kitchen workspace to uphold health and safety standards.
- Trained new staff on kitchen protocols and best practices for food preparation efficiency.
- Washed and cut vegetables in advance to save time on food preparation.
- Cleaned off dirty tables and reset them for the next customer in a timely fashion to serve as many guest as possible.
Education
Bachelor of Arts - History
Westminster University
Salt Lake City, UT05-2026
High School Diploma -
Onalaska High School
Onalaska, WI05-2020
Skills
- Inventory Management
- Cash Handling/Good Math Skills
- Employee Training
- Effective Decision-Making
- Customer Service Focus
- Efficient and Detail-Oriented
- Knowledge of the Area
Certification
- Utah On-Premise Alcohol Server's Permit
- Utah Food Handlers Permit
Timeline
Shift Manager
Jersey Mike's Subs
10.2022 - Current
Frozen Food/Dairy Clerk
Festival Foods
08.2020 - 01.2023
Prep Cook
Freight House Restaurant
10.2017 - 01.2020
Bachelor of Arts - History
Westminster University
High School Diploma -
Onalaska High School