Reina N. Siordia
North Las Vegas
Summary
Dedicated candidate pursuing administrative support position, applying proficiency in communication, office management, and problem-solving to optimize operational workflows and promote team achievements.
Overview
5
5
years of professional experience
Work History
Front Office Coordinator
Caliber Collision
North Las Vegas
03.2024 - Current
- Coordinated scheduling and workload between service advisors and management
- Operated standard office equipment to process customer documentation and communications
- Resolved billing issues and tracked invoicing accuracy for insurance claims
- Liaised with vendors to ensure timely service coordination across departments
Assistant Manager
Certified ADAS
Las Vegas
05.2023 - 10.2023
- Oversaw dispatch logistics and route management for mobile technicians
- Trained team members on invoicing, scheduling, and administrative procedures
- Maintained shop partnerships and ensured service fulfillment accuracy
- Supported planning and implemented operational improvements based on performance data
Service Technician
ADAS On-Point
Las Vegas
04.2022 - 02.2023
- Produced accurate estimates and invoices to document service activity
- Performed calibrations on automotive sensor systems per specification
- Diagnosed system issues using scan tools and communicated resolutions to management
Lead Warehouse Associate
Amazon Fulfillment
Las Vegas
09.2020 - 07.2022
- Supervised and trained associates to ensure adherence to safety and performance goals
- Monitored sortation operations and resolved mechanical flow disruptions
- Reported task priorities to leadership and coordinated with cross-functional teams
Education
Associate of Science - Criminal Justice
College of Southern Nevada
Las Vegas, NV05-2027
Skills
- Verbal and written communication
- Microsoft Office Suite
- Customer service
- Conflict resolution
Qualifications
- Highly organized and dependable; able to meet tight deadlines with accuracy
- Proficient in operating office equipment: computers, printers, copiers, fax, phones
- Skilled in managing multiple tasks, coordinating schedules, and resolving issues promptly
- Strong written and verbal communication; experienced in interdepartmental coordination
- Adaptable and composed under pressure, including interruptions and competing priorities
Timeline
Front Office Coordinator
Caliber Collision
03.2024 - Current
Assistant Manager
Certified ADAS
05.2023 - 10.2023
Service Technician
ADAS On-Point
04.2022 - 02.2023
Lead Warehouse Associate
Amazon Fulfillment
09.2020 - 07.2022
Associate of Science - Criminal Justice
College of Southern Nevada
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