Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server
Reina Sanchez

Reina Sanchez

Miami,Florida

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Hooters. Proven ability to enhance guest experiences through effective team collaboration and meticulous attention to cleanliness standards. Adept at cash handling and fostering warm relationships with customers, ensuring a positive dining atmosphere.

Overview

5
5
years of professional experience

Work History

Server

Hooters
06.2023 - 06.2025
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Flanigans
07.2020 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Miami Norland Senor High
Miami Gardens, FL
2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Service prioritization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Creole
Limited Working

Timeline

Server

Hooters
06.2023 - 06.2025

Server

Flanigans
07.2020 - 01.2023

Miami Norland Senor High

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