Reina Walker
Lacey
Summary
Dynamic and results-driven professional with extensive experience at Bobablastic, proficient in cash handling and customer service. Proven ability to enhance customer satisfaction through personalized service and effective problem resolution. Skilled in point of sale operations and inventory management, consistently maintaining organized and attractive store environments.
Overview
3
3
years of professional experience
Work History
Cashier/Cooker
Bobablastic
Lacey
03.2023 - 07.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Collected payments and provided accurate change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Resolved customer complaints professionally in accordance with company policy.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Simple and Delicious Donuts
Lacey
10.2021 - 05.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Stocked shelves with merchandise when needed.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Welcomed customers, offering assistance to help find store items.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
River Ridge High School
Lacey, WA06-2023
Skills
- Point of sale operation
- Cash handling
- Inventory management
- Customer service
- Product knowledge
- Customer relationship management
Timeline
Cashier/Cooker
Bobablastic
03.2023 - 07.2024
Cashier
Simple and Delicious Donuts
10.2021 - 05.2022
High School Diploma -
River Ridge High School
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