Reinaldo Tenreiro
Daytona Beach
Summary
Dedicated customer service representative skilled in effective communication, problem-solving, and sales acumen. Proven ability to enhance customer satisfaction through tailored product recommendations and efficient order management.
Overview
4
4
years of professional experience
Work History
CSR, Sales
Graybar
Daytona Beach
07.2023 - Current
- Assisted customers with product inquiries and order placements.
- Provided product recommendations to enhance customer satisfaction.
- Managed inventory records using company software systems.
- Collaborated with sales team to streamline order processing.
- Resolved customer issues through effective communication and problem-solving skills.
- Maintained knowledge of industry trends and product offerings.
- Handled returns and exchanges efficiently to uphold company policies.
- Processed orders accurately and efficiently according to established procedures and timelines.
- Generated sales leads through cold calling and outbound calls in order to increase revenue growth.
Clerk/Typist
Culture Studio
Daytona Beach
02.2022 - 06.2023
- Managed incoming communications and directed inquiries to appropriate departments.
- Typed and formatted documents, ensuring clarity and consistency throughout.
- Maintained organized filing systems for easy access to information.
- Entered data into company databases with high accuracy and attention to detail.
- Supported administrative staff with various clerical tasks as needed.
- Collaborated with colleagues to streamline office processes and improve workflows.
- Sorted incoming mail according to departmental guidelines and distributed it accordingly.
Education
Associate of Arts -
Daytona State College
Daytona Beach, FL12-2025
Skills
- Customer service
- Effective communication
- Problem solving
- Data entry
- Inventory management
- Project management
Languages
Spanish
Native/ Bilingual
Italian
Professional
Timeline
CSR, Sales
Graybar
07.2023 - Current
Clerk/Typist
Culture Studio
02.2022 - 06.2023
Associate of Arts -
Daytona State College