Reizel Mae Pinger
Omaha,NE
Summary
Results-driven professional with experience in training and mentoring teams. Expertise in cash handling and ensuring operational excellence, contributing to a collaborative environment that prioritizes customer satisfaction and team performance.
Overview
3
3
years of professional experience
Work History
Crew Trainer
Starbucks
Omaha, NE
05.2026 - Current
- Trained new crew members on operational procedures and customer service standards.
- Developed training materials to enhance onboarding processes for new hires.
- Mentored team members, fostering a collaborative environment focused on excellence.
- Oversaw daily store operations to ensure adherence to quality and safety protocols.
Barista
Starbucks
Omaha, NE
12.2024 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Assisted customers with product selection, providing detailed information on menu items.
- Operated espresso machines and brewing equipment, troubleshooting minor issues as needed.
- Operated espresso machines and brewing equipment, troubleshooting minor issues.
Crew Member
McDonald's Restaurant
Omaha, NE
06.2023 - 11.2024
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Collaborated with team members to prepare menu items while maintaining cleanliness standards.
- Operated kitchen equipment following safety protocols to ensure food quality and compliance.
Education
Associate of Arts - Liberal Arts / Academic Transfer
Metropolitan Community College
Omaha, NE05-2026
High School Diploma -
Millard South High School
Omaha, NE05-2026
Skills
- Employee training
- Team leadership
- Workplace safety
- Active listening
- Decision-making
- Customer service
- Cash handling
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Crew Trainer
Starbucks
05.2026 - Current
Barista
Starbucks
12.2024 - Current
Crew Member
McDonald's Restaurant
06.2023 - 11.2024
Associate of Arts - Liberal Arts / Academic Transfer
Metropolitan Community College
High School Diploma -
Millard South High School