Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Rejie Jay Castro

Seattle,WA

Summary

Dynamic Housekeeping Supervisor with a proven track record at Intercontinental Seattle Bellevue, excelling in staff training and quality control. Recognized for enhancing operational efficiency and customer satisfaction through effective communication and meticulous attention to detail. Committed to maintaining high cleanliness standards while fostering a positive team environment.

Overview

11
11
years of professional experience

Work History

Housekeeping Supervisor

Intercontinental Seattle Bellevue
Bellevue, WA
07.2024 - Current
  • Supervise and train housekeeping staff, ensuring high cleanliness standards.
  • Coordinate with other departments to enhance guest experience and operational efficiency.
  • Conduct regular inspections of rooms and public areas.
  • Resolve guest complaints and manage special requests.
  • Maintain detailed records of room assignments and occupancy.
  • Prepare rooms and setups for meetings and events.

Housekeeping Supervisor

Fairmont Olympic Hotel
Seattle, WA
11.2023 - Current
  • Supervised daily housekeeping operations and maintained cleanliness standards.
  • Trained and guided staff on proper cleaning techniques and safety protocols.
  • Inspected guest rooms and public spaces for quality assurance and compliance.
  • Established effective communication between team members in order to foster a positive work environment.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.

CDL A Truck Driver

Ambat Trucking Inc
Elk Grove Village, IL
11.2022 - 03.2023
  • Loaded and unloaded cargo, ensuring proper handling and securing of freight.
  • Adhered to all traffic laws and safety regulations during operations.
  • Managed route planning to optimize delivery efficiency and minimize delays.
  • Adhered to company policies regarding the use of electronic logging devices.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Operated CDL A truck to transport goods across designated routes.

Houseman Attendant

Whistler Premier
British Columbia , Canada
04.2014 - 08.2022
  • Maintained cleanliness of guest rooms and common areas, including deep cleaning and upholstery care.
  • Restocked supplies and organized storage for operational efficiency.
  • Promptly fulfilled guest requests and upheld hotel cleanliness and service standards.
  • Ensured safety compliance when handling cleaning tools and chemicals.
  • Supported team operations and promoted a positive guest experience.

Education

GED -

Macario B Asistion High School
Philippines
03-2000

Skills

  • Staff training
  • Quality control
  • Operational efficiency
  • Inventory management
  • Cleaning protocols
  • Customer relationship management
  • Attention to detail
  • Effective communication
  • Safety compliance
  • Customer service
  • Operational efficiency analysis

Languages

English
Full Professional
Tagalog
Native/ Bilingual

Accomplishments

Employee of the Month - December 2024

Affiliations

  • MLB Baseball enthusiast
  • Camping
  • International traveling

References

References available upon request.

Timeline

Housekeeping Supervisor

Intercontinental Seattle Bellevue
07.2024 - Current

Housekeeping Supervisor

Fairmont Olympic Hotel
11.2023 - Current

CDL A Truck Driver

Ambat Trucking Inc
11.2022 - 03.2023

Houseman Attendant

Whistler Premier
04.2014 - 08.2022

GED -

Macario B Asistion High School

Similar Profiles

  • Sebastian Ledbetter

    Sebastian LedbetterSebastian Ledbetter

    Concierge at Hyatt Regency Bellevue, Grand Hyatt SeattleConcierge at Hyatt Regency Bellevue, Grand Hyatt Seattle

  • Melissa Johannes

    Melissa JohannesMelissa Johannes

    Director of Catering at InnVentures, Embassy Suites Seattle BellevueDirector of Catering at InnVentures, Embassy Suites Seattle Bellevue

  • Jaya K C

    Jaya K CJaya K C

    Guest Experience Executive Team Leader at Intercontinental Sydney (IHG Hotels and Intercontinental Group)Guest Experience Executive Team Leader at Intercontinental Sydney (IHG Hotels and Intercontinental Group)

  • Caden M Toler

    Caden M TolerCaden M Toler

    Admissions Assistant at Championship 7v7Admissions Assistant at Championship 7v7

  • Cheyenne Rose

    Cheyenne RoseCheyenne Rose

    Patient Access Representative at Kaiser PermanentePatient Access Representative at Kaiser Permanente

CREATE PROFILE