Rejoice Kalu
Jacksonville,FL
Summary
Proven track record in customer service and financial accuracy demonstrated through seamless transaction management at Access Bank PLC. Excelled in customer assistance, showcasing patience and empathy, while identifying fraudulent activities. Achieved a high level of work ethic and integrity, ensuring customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Cashier
Market Square
05.2022 - 03.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Bank Teller
Access Bank PLC
03.2021 - 04.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Education
Associate of Arts - Business Administration And Management
Abia State Polytechnic
Aba, Abia State, Nigeria03.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
ibo
Timeline
Cashier
Market Square
05.2022 - 03.2024
Bank Teller
Access Bank PLC
03.2021 - 04.2022
Associate of Arts - Business Administration And Management
Abia State Polytechnic
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