Rejoice Martin
Hyattsville,MD
Summary
Results-driven administrator with a proven track record of successfully managing and optimizing administrative operations. Skilled in streamlining processes, improving efficiency, and enhancing overall productivity. Strong attention to detail and ability to multitask in fast-paced environments. Adept at building and maintaining positive relationships with clients, colleagues, and stakeholders. Committed to delivering exceptional service and exceeding expectations.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
Heart of America
Dc
10.2022 - Current
- Maintain HOA information, contacts, and other data in HOA information systems including Salesforce, Smart Sheets, Constant Contact and others. Enter/update information, research and reconcile duplicate data, etc.
- Serves as Concur/Travel point of contact, including set up new users, act as point of contact for questions from staff. Assist with travel planning as needed.
- Assist with meeting and event planning.
- Assist with mailings and correspondence
- Maintain staff directory
- Provide high-level administrative assistance including various research projects and/or special projects.
- Provides Office and Administrative onsite support for the DC office and Maryland warehouse locations.
- Provide general onsite office support, point person for visitors and serve as point of contact for office related needs for employees at these locations. Act as a point person for Interns working on site (DC).
- Ensure office equipment remains in working order including copier/printers, coordinate maintenance calls, ensure supplies are available and order as needed, collect and distribute mail.
- Answer main line phone, field and re-direct calls.
- Assist with onboarding new staff, distributing equipment, phone, supplies, as needed
- Assist with ordering & distribution of equipment and acts as point of contact for operations vendors including Verizon phone, internet, Wework, and copier in warehouse. Maintain employee hardware (laptop, phone) and software inventory
- Assist in warehouse as needed with resource distribution projects, or inventory as needed.
HOMESCHOOL TEACHER
01.2020 - Current
- Responsible to design and implement a suitable curriculum for the children
- Take notes and report anything to the parents
- Teach, read, guide the children throughout the assignment and lay a foundation for joyful lifelong learning
- Being a home schoolteacher help me become self-motivated, creative and help be become better communicator.
Events Executive
Self Employed
Maryland
04.2021 - Current
- Develop a complete understanding of the requirements for every event
- Research vendors and make selections based on their creativity, quality, and cost
- Book venues, schedule guests, draft and finalize contracts, and lock down day-of logistics
- Develop content for event materials and work with graphic designer to produce
- Hire personnel as needed across all functions of an event (ex: registration, setup, catering, audio/visual)
- Handle day-to-day administration of events and programs, including order placements, BEO reviews, vendor monitoring, travel planning, restaurant reservations, attendee participation, registration counts, RSVP tracking, and issues resolution
- Balloon and flower decorations
ADMINISTRATOR
BREWTAINER SALON AND EVENT SPACE
01.2018 - Current
- Responsible for payment processing, entering, and analyzing all the financial operation such as, account receivable, preparing the balance sheet and financial statements
- Taking care of all the marketing related task for the event space
- Communicating with the clients, the salon stylist and assisting with any HR duties.
EDUCATIONAL ADMINISTRATOR
Nellmapius Primary, GR
01.2014 - Current
- Overseeing any administrative duties at the school, meet with school committee, school board and principle for meetings
- Support faculty with training, and goal setting
- Prepare for upcoming school year during summer and monitor financial affair.
Education
Associate of Science - Business Administration
Northern Virginia community college
Human Resource Management -
University of South Africa
Skills
- Technology and computer skills
- Supervising, delegation, and teamwork
- Time management
- Customer service and social media
- Written and verbal communication management
- Budget management
- Data capturing
- Administrative
- Problem-solving
Leadership
Creativity and design
Timeline
Administrative Coordinator
Heart of America
10.2022 - Current
Events Executive
Self Employed
04.2021 - Current
HOMESCHOOL TEACHER
01.2020 - Current
ADMINISTRATOR
BREWTAINER SALON AND EVENT SPACE
01.2018 - Current
EDUCATIONAL ADMINISTRATOR
Nellmapius Primary, GR
01.2014 - Current
Associate of Science - Business Administration
Northern Virginia community college
Human Resource Management -
University of South Africa