Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

REJUNAETYRELL

Port St Lucie,FL

Summary

Hardworking with strong history of meeting and exceeding customer expectations. Sales and service expert with record of achieving performance targets while maintaining high-quality standards. Expert-level knowledge of industry service protocols and best practices.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Ivox Solutions
11.2022 - 12.2023
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Manager

Fish N Tings
09.2019 - 10.2022
  • Covered daily business requirements with well-organized schedule and properly delegated assignments
  • Trained staff in primary roles and strategies for exceeding goals each day
  • Supervised teams and provided clear objectives and consistent, performance-oriented policies
  • Organized training for new team members and routine retraining for established employees.

Sales Associate

Tyrells Fabrics and Tailoring
06.2015 - 04.2018
  • Helped customers navigate store, complete sales, and process returns
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
  • Created memorable customer experiences by offering personalized sales support
  • Built attractive displays and merchandised products
  • Processed payments quickly to keep customer flow moving.

Education

Associate in Science (A.S.) -

Keiser University
Port Saint Lucie, FL
08.2017

High School Diploma -

St. Lucie West Centennial High School
Port Saint Lucie, FL
05.2014

Skills

  • Policy Implementation
  • Call center experience
  • Active Listening
  • Order and Refund Processing
  • Performance Management
  • Salesforce Management

References

Available upon request

Timeline

Customer Service Representative

Ivox Solutions
11.2022 - 12.2023

Manager

Fish N Tings
09.2019 - 10.2022

Sales Associate

Tyrells Fabrics and Tailoring
06.2015 - 04.2018

Associate in Science (A.S.) -

Keiser University

High School Diploma -

St. Lucie West Centennial High School

Similar Profiles

CREATE PROFILE
REJUNAETYRELL