Renae Davis
Summary
I am a highly motivated individual with a proven ability to learn quickly and to meet heavy work assignments and deadlines under strict time constraints. I am looking to expand and grow my knowledge of the Community Association industry. As a highly skilled individual with proven management, multitasking, and teamwork skills; I am confident that my experience aligns well with the qualifications you are seeking.
Overview
11
11
years of professional experience
Work History
Administrator
Heritage Property Management
Atlanta , GA
05.2023 - Current
- Greeting homeowners, vendors and team members. I receive checks from homeowners, issue vendors there checks, assist property managers with mail-outs to homeowners and vendors. Scan and input closing checks into the correctly associated bank accounts.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and place orders when necessary.
Customer Service Representative
State Farm
Marietta, GA
05.2020 - 12.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Consulted with customers to resolve service and billing issues
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Insurance Verification/ Patient Intake
Integris (Emergency Room)
Edmond, OK
01.2018 - 01.2019
- Effectively operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, scheduling appointments, completing patient referrals
- Taking payments and working in payor portals
- Transmitted information or documents to customers, using computer, mail, or facsimile machine
- Completed 50+ verifications for government and private insurances.
Retail Supervisor
Vision Works
Oklahoma City, OK
01.2017 - 01.2019
- Effectively managed staff, training, scheduling, workflow
- Displayed expertise knowledge of OCB optical shop requirements and experience training staff members
- Skilled in establishing and maintaining effective working relations with patients, doctors and other allied health care personnel
- Displayed an exceptional ability to work with demanding customers and ability to communicate clearly and resolve issues
- Communicate well both verbally and in writing
- Interpret and apply departmental policies and procedures.
Eyeglass Manager / Insurance Verifications
America's Best Contact and Eyeglasses
Marietta, GA
01.2013 - 01.2017
- Measured clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices
- Assisted clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions
- Averaged 50-60 insurance verifications per day
- Recommended specific lenses, lens coatings, and frames to suit client needs
- Proficiently sold goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
Education
TEXAS A&M TEXARKANA
Skills
- Supervision and training
- Sound judgment
- Performance improvements
- Leadership
- Teambuilding
- Relationship building
- Conflict Resolution
Timeline
Administrator
Heritage Property Management
05.2023 - Current
Customer Service Representative
State Farm
05.2020 - 12.2021
Insurance Verification/ Patient Intake
Integris (Emergency Room)
01.2018 - 01.2019
Retail Supervisor
Vision Works
01.2017 - 01.2019
Eyeglass Manager / Insurance Verifications
America's Best Contact and Eyeglasses
01.2013 - 01.2017
TEXAS A&M TEXARKANA
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