Patient Special Education Paraprofessional supportive of instructors and skilled in implementing classroom activities. Experienced in classroom safety, learning processes and individualized learning. Hands-on and ambitious professional committed to accommodating students in learning processes.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Target
02.2023 - Current
Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
Performed cash, card, and check transactions to complete customer purchases.
Met customer service goals and exceeded customer expectations.
Worked with floor team and managers to meet various customer needs.
Maintained current knowledge of store promotions and highlighted sales to customers.
Monitored self-checkout systems and provide help in resolving complex problems.
Special Education Paraprofessional
Fort Bend Independent School District
08.2020 - 02.2023
Supported students with personalized accommodations, extra assistance and educational assessments.
Collaborated with teacher to develop personalized and successful learning strategies.
Communicated affirmatively and promoted positive attitudes with every student.
Escorted students to restroom cafeteria, outside to playground and on field trips.
Met one-on-one with autism students and implemented targeted behavioral plans.
Managed class of special education students in absence of lead teacher.
Instructed small groups of students in alphabet, shapes and color recognition.
Server
Lupe Tortilla
04.2018 - 03.2020
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Cleaned tables and chairs to prepare dining area for next customers.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.