Overview
Work History
Education
Skills
Timeline
Generic

Remi Syverson

Vancouver,WA

Overview

2
2
years of professional experience

Work History

Guest Service/Hostess/Busser/Food Runner

Big Als
06.2023 - Current
  • Provides exceptional customer service
  • Trains and mentors guest associates by focusing on customer service and POS systems
  • Conducts monthly inventory checks, assisting in identification and prevention of stock discrepancies
  • Operates a point of sales system effectively and accurately
  • Greets guests to their assigned tables
  • Presents menus and daily specials to seated guests
  • Coordinates with waitstaff, kitchen and managers to ensure each guest is assigned and satisfied with their service
  • Swiftly addresses customer's concerns and complaints with waitstaff and shift management if necessary
  • Coordinates up to 50 to 100 reservations with online reservation systems

Crew Member

Rose City Comic Con
09.2022 - Current
  • Became familiar with products to answer questions and make suggestions.
  • Stocks shelves to organize aisles in assigned department.
  • Assists other team members to achieve goals.
  • Provides excellent customer service by greeting customers and meeting quality expectations.
  • Works well with teammates and accepts coaching from management team.

Housekeeping and Server

Truewood By Merill
06.2022 - 10.2022
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Processed orders and sent to kitchen employees for preparation.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
  • Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
  • Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
  • Applied exceptional housekeeping skills to keep lobby areas tidy and clean.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Worked with housekeeping team to resolve issues or questions.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.

Education

Studio Arts

Clark College
Vancouver, WA
06.2028

Diploma -

Mountain View High School
Vancouver, WA
06.2022

Skills

  • Maintains professional and friendly attitude with guests and coworkers
  • Professional telephone demeanor
  • Effective prioritization of tasks
  • Flexibility in handling changes and unexpected challenges
  • Experience in fast paced environments
  • POS experience
  • Arises to new challenges and tasks
  • Strives to learn all aspects within their company to better support business
  • Order Processing
  • Keeping clean environment while hosting and maintaining flow of food and guests

Timeline

Guest Service/Hostess/Busser/Food Runner

Big Als
06.2023 - Current

Crew Member

Rose City Comic Con
09.2022 - Current

Housekeeping and Server

Truewood By Merill
06.2022 - 10.2022

Studio Arts

Clark College

Diploma -

Mountain View High School

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Remi Syverson