Remy Reyes
Colorado Springs,CO
Summary
Outgoing and personable with knack for creating welcoming atmosphere and fostering customer satisfaction. Capable of enhancing customer experience and driving sales through exceptional service. Developed strong leadership and customer service skills in fast paced environments. Reliable and adaptable to changing needs, ensuring quality and efficiency.
Overview
4
4
years of professional experience
Work History
Lead Barista
Shane Carr
11.2023 - Current
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Received consistent positive feedback from customers regarding exceptional service and beverage quality.
Food Service Worker
Dara Yu
05.2021 - 02.2022
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Streamlined checkout process, reducing wait times for customers.
Education
Associates of Anthropology - Anthropology
University of Colorado, Colorado Springs
Colorado Springs, CO05-2028
Skills
- Proficient in American Sign Language, communication with other team members, organization, time management, adaptability, conflict handling, guest service, event planning
Timeline
Lead Barista
Shane Carr
11.2023 - Current
Food Service Worker
Dara Yu
05.2021 - 02.2022
Associates of Anthropology - Anthropology
University of Colorado, Colorado Springs
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