Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

René Carrasquillo Delgado

Fort Worth,Texas

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail and mechanical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

11
11
years of professional experience

Work History

Driver

DNG Ready Mix
Dallas, TX
06.2021 - Current
  • Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
  • Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
  • Maintained safety and efficiency with proper handling of tools, equipment and product.
  • Mapped and followed routes with GPS in alignment with strict timeframes.

Supervisor

Envoy Air Inc.
Dallas, TX
03.2019 - 05.2021
  • Maintained compliance with company policies, objectives and communication goals.
  • Assigns duties and examines work for completeness and conformance to policies and procedures
  • Studies and standardizes procedures to improve efficiency of the team; recommends measures to improve production methods, performance, quality of the product, and changes in working conditions
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Confer with worker’s representatives to resolve grievances; (CBA)
  • Maintains time and attendance records as well as personnel files and performance records.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Worked with management team to implement proper division of responsibilities.

Retail Parts Specialist

Pep Boys
Fort Worth, Texas
05.2017 - 03.2019
  • Inspected parts for defects, removing damaged parts and replacing with new ones.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Adhered to company guidelines for performance and compliance.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Organized parts storage and stocked inventory according to established guidelines.

Ground Support Mechanic

Envoy Air Inc.
Dallas, TX
01.2013 - 01.2019
  • Interpret and implement directives and publications pertaining to maintenance, including environmentally safe maintenance practices
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Determine resource requirements for vehicle and equipment repair.
  • Inspect, operate, service, and diagnose malfunctions on GSE/Vehicles using visual, auditory, test equipment, and technical references.
  • Solve repair problems by using drawings, wiring diagrams and schematics, and technical publications.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.


Education

No Degree - Business Administration And Management

Universidad De Puerto Rico De Humacao
Humacao, PR
12.2012

High School Diploma -

Colegio Católico Notre Dame
Caguas, PR
05.2011

Skills

  • Customer Service and Assistance
  • Upselling Products and Services
  • Understanding Customer Needs
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Courteous with Strong Service Mindset

Additional Information

  • PERSONAL INFORMATION: Available on request

Timeline

Driver

DNG Ready Mix
06.2021 - Current

Supervisor

Envoy Air Inc.
03.2019 - 05.2021

Retail Parts Specialist

Pep Boys
05.2017 - 03.2019

Ground Support Mechanic

Envoy Air Inc.
01.2013 - 01.2019

No Degree - Business Administration And Management

Universidad De Puerto Rico De Humacao

High School Diploma -

Colegio Católico Notre Dame

Similar Profiles

CREATE PROFILE
René Carrasquillo Delgado